Luciano is a Change and Learning Specialist specialised in Business Change Management, with over 15 years of professional experience. He has led and contributed to digital transformation, technology integration, and system implementation projects, and has worked across several industries, with a particular focus on financial services, communications, oil and gas industries, the health sector, and consumer goods. Luciano is a goal-oriented person, who is always on the lookout for people-centred solutions, by developing Design Thinking workshops and Learning LABS. His experience has led him to focus on being a strategic change and learning partner of the Business. Throughout his consulting years, he has prioritised the fostering of positive relationships, understanding the importance of creating strong collaborative bonds with customers and partners. He applies an agile and practical approach to projects, seeking stakeholder alignment, measuring organisational impacts, and designing and executing the required upskilling and re-skilling strategies and plans to prepare teams for action, supported by engagement campaigns to reinforce awareness and adoption.