A telecom and ICT services provider required specialised internal audit capabilities to assess complex fiber network operations and infrastructure.
KPMG in India with KPMG Saudi Arabia helped deliver a domain-led internal audit solution.
The challenge
Our approach
Domain-led audit execution
• Deployment of telecom and fiber experts
• Coverage across network planning, deployment, and operations
Comprehensive audit scope
• Review of service assurance and fault management
• Assessment of vendor processes and SLAs
Analytics-enabled insights
• Use of data analytics for deeper audit observations
• Focus on customer experience and service reliability
Domain-led audit execution
• Deployment of telecom and fiber experts
• Coverage across network planning, deployment, and operations
Comprehensive audit scope
• Review of service assurance and fault management
• Assessment of vendor processes and SLAs
Analytics-enabled insights
• Use of data analytics for deeper audit observations
• Focus on customer experience and service reliability
