Making it matter: How GCCs transform capability into end patient impact examines the rapid evolution of healthcare and life sciences Global Capability Centers (GCCs in India) from efficiency driven support units into enterprise critical innovation hubs delivering measurable patient impact. Drawing from insights industry analysis, and case studies within the discussion paper, the report highlights how India has emerged as a strategic nucleus for global healthcare transformation-combining deep domain expertise, advanced digital capabilities, and scale to accelerate outcomes across the value chain.

      There is a structural shift in global operating models across pharmaceuticals, life sciences, healthtech, and medical devices. India based GCCs are increasingly adopting a core first approach, taking ownership of high value mandates spanning R&D, clinical development, regulatory operations, product engineering, data platforms, and digital health. Rather than acting as downstream execution centers, these GCCs now lead end-to-end workflows and global platforms that directly influence speed to market, safety, access, and affordability of therapies, devices, and digital care solutions.

      A defining strength of the discussion paper is its focus on making impact visible. Through a series of select case studies, the report shows how GCCs have compressed development cycles, automated regulatory submissions, optimized clinical trials, and enabled product innovation that reaches patients faster and at global scale. The paper also positions GCCs within a broader ecosystem of academia, startups, hospitals, government bodies, and industry clusters, reinforcing India’s position as a long term anchor for healthcare and life sciences innovation.


      Key takeaways of the report:

      • Patient impact is the new measure of GCC success

        India‑based healthcare and life sciences GCCs are increasingly defined by the patient outcomes they enable, not just the activities they perform

      • Core‑first capabilities drive speed, safety, and access

        Ownership of R&D, clinical, regulatory, and digital platforms allows GCCs to directly influence time‑to‑market and quality at scale

      • India is a global command hub for healthcare innovation

        With mature ecosystems, advanced technology adoption, and deep talent pools, India plays a central role in shaping global healthcare and life sciences transformation


      Making it matter: How GCCs transform capability into end-patient impact

      Explore how India‑based healthcare and life sciences GCCs are driving innovation and measurable patient impact

      Key Contacts

      Shalini Pillay

      India Leader - Global Capability Centres

      KPMG in India

      Kartik Ramakrishnan

      Partner - Life Sciences GCC

      KPMG in India

      How can KPMG in India help

      As GCCs continue to build, innovate and scale, they are also equipping themselves to navigate through a dynamic landscape

      Life sciences sector has witnessed exponential growth both in terms of broadening of scope and deepening of capabilities across the industry value

      For a more productive and sustainable business future

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