KPMG helps organisations modernise their payment systems and accelerate digital transformation. We provide end-to-end support from strategy and architecture design to implementation oversight across payments modernisation, instant payments, regulatory compliance, security, cloud, digital channels, APIs, UI/UX, core banking, and enterprise technology enablement. We use industry and customer insights to drive your digital transformation. Our approach aligns every one of your processes, functions and relationships. The focus is always on the customer, business value and sustainable growth.
Service Offerings
We assist in defining and executing clear national payment strategies and strategies for financial institutions that align ambition, customer experience, operating model, and technology investment.
- National Payment Strategy
- Payments Product & Technology Strategy aligned to growth, efficiency, and customer outcomes
- Payments Business & Operating Model Design (target operating model, governance, KPIs)
- Payments Portfolio Rationalisation & Investment Prioritisation
- Go-to-Market Strategy for new payment products and services
We support banks through an end-to-end modernisation journey, reducing complexity, improving resilience, and enabling future-ready payment capabilities.
- End-to-End Payments Modernisation across High-Value, Low-Value, Instant Payments, Cards, and Cross-Border Payments
- Current-State Capability & Business Readiness Assessment
- Vendor, Scheme, and Fintech Partner Selection
- Target Payment Architecture & Integration Design
- End-to-End Implementation Oversight and Delivery Assurance
We assist national switches and financial institutions to comply with the industry mandated ISO 20022 Transformation and new global languages for financial messaging.
- ISO 20022 Impact & Gap Assessment across the Payments Ecosystem
- Strategic Roadmap covering Processing Platforms, Interfaces, Data, and Integration Layers
- ISO 20022 Message Mapping, Data Enrichment & Conversion Strategy
- Implementation & Testing Support, including Scheme Readiness and Industry Cutovers
We support clients in designing, implementing, and safely scaling real-time payment capabilities across domestic and regional schemes
- Instant Payments Strategy and Use-Case Design
- Scheme Readiness (RTP, RTGS Modernisation, Regional and Cross-Border Schemes)
- Liquidity, Fraud, and Operational Risk Framework Design for Real-Time Payments
- Client Adoption, Education, and Change Management Support
- Operational Readiness and Go-Live Assurance
We help clients strengthen payment risk management, enhance control effectiveness, and meet regulatory and scheme expectations with confidence.
- BIS Assessment and Benchmarks
- Payments Risk & Control Assessments aligned to Regulatory Expectations
- Design and Implementation of Payment Risk Management Frameworks
- SWIFT CSP, Scheme Compliance & Regulatory Readiness Assessments
- Payments Controls Automation & Continuous Monitoring
We help non-bank players (fintechs, PSPs) design, launch, and scale secure, compliant, and commercially viable payment solutions across the ecosystem
- Enterprise-wide Payments and Product Strategy for Fintechs and Non-Banks
- New Product Design, Prototyping, and Product Enhancements
- Payments Transformation and Engineering Support
- End-to-End Payments Ecosystem and Partner Assessment
- Regulatory and Licensing Readiness Advisory
We support retailers in optimising payment acceptance, improving customer experience, and strengthening risk and fraud controls across the retail payments value chain.
- Retail and Payments Market Trend & Benchmark Analysis
- Payment Acceptance & Channel Optimisation Strategy
- End-to-End Fraud and Risk Management Framework Design
- POS, E-commerce, and Omnichannel Payments Assessment
- Cost Optimisation and Merchant Fee Analysis
We help organisations strengthen payments security, reduce fraud exposure, and achieve regulatory and industry compliance.
- Payments Process and Control Reviews
- Payment Security & Fraud Risk Assessments
- Faster Payments Service (FPS) and Mobile Payments Security Assessments
- Anti-Money Laundering (AML) and Financial Crime Assessments
- PCI DSS Compliance Review and Certification Support
- ISO 27001 (ISMS) Review and Certification
- VAPT for Payment Infrastructure
We help clients design, optimise, and scale mobile payment solutions that deliver superior customer experience while maintaining security and operational resilience.
- Payments Channels Optimisation Review
- Mobile & Digital Channels Strategy Development
- Market and Customer Segmentation Strategy
- Mobile Payments Platform Upgrade and Integration Support
- Channels UI/UX Review and Customer Journey Optimisation
- Client and Partner Integration Enablement
- Ecosystem & Fintech Partnership Strategy
- API Capability Benchmarking and Market Comparison
- API Governance, Security, and Enablement Frameworks
As organisations seek to capture profitable growth in a digital world, there is a growing need to become increasingly customer-centric in guiding strategic decisions by:
- AI Maturity Assessment & Strategy
- Digital Maturity Assessment & Strategy
- IT Maturity Assessment & Strategy
- Digital Channel Assessment & Optimisation
- Microsoft Business Solution Implementation (PowerApps, Co-Pilot, etc)
- M365 Licensing and Configuration (including collaborative tools)
- API Strategy
- Integration Architecture Review
- API Performance, Stress, Volume Testing
- API Audit & assurance services
- Open Banking Readiness Assessment
- UI/UX Deep-dive
- Gap Assessment and Optimisation Opportunities.
- Emerging Trends and Competitor Assessment
- UI/UX Design and Rapid Prototyping
- Front-end Development
- Business Requirement Analysis & Support
- Core Banking Assessment
- Vendor Selection & Sourcing
- Post Implementation Review
- Architecture Review
- CBA Testing Support
- Hybrid Cloud Migration Strategy
- Cloud Readiness Assessment
- FinOps & Cloud Cost Optimisation
- Business Transformation Enabled by Cloud
- Cloud CoE
- TCO Assessment
- Test Strategy
- Test Planning
- Test Case Development
- Test Execution
- Defect Management
- Reporting
