KPMG Collaboration Centre - a digital client experience

KPMG China has launched the KPMG Collaboration Centre, a new, interactive web portal that provides our clients with a one-stop-shop solution to connect, communicate and share information with our audit teams.

Here are four ways KPMG Collaboration Centre helps clients to interact quickly and easily with our audit professionals and stay informed of the latest developments and insights:  

1. Manage documents and communicate on one convenient platform

The KPMG Collaboration Centre portal brings client and KPMG team members together on one central collaborative platform. Upon logging into KPMG Collaboration Centre, clients instantly see an overview of information related to the audit. Clients can securely upload files and communicate with audit teams on specific issues – all from one convenient location. The level of access can also be differentiated based on the roles of each client and KPMG team member. This allows the right information to be distributed automatically to the right people.

2. Send large sized files quickly and securely

Clients need to securely send large amounts of data and files to KPMG during the course of an engagement.  Through the KPMG Collaboration Centre portal, clients can conveniently upload data and files (up to 1 GB/each) related to the audit from any web-enabled device.  Once uploaded, all documents are stored for the duration of the engagement in one secure, centralised location and are available to authorised KPMG team members 24 hours a day, seven days a week. Upon completion of the engagement, all client uploaded information is deleted in accordance with KPMG data policies.

3. Track progress and respond in real-time to optimise transparency

In order to stay up-to-date on the audit progress of multiple corporate entities, clients need regular access to information from the KPMG audit team. Using the KPMG Collaboration Centre portal, clients can log in and immediately see information and recent communications related to the audit. As the platform is web-based and secure, clients can conveniently and safely review detailed information about the engagement status, outstanding items and any issues that have been flagged.

4. Access latest market and regulatory insights, all from one location

An added feature of the KPMG Collaboration Centre portal is instant access to KPMG’s latest thought leadership and insights. Through the portal, alongside real-time information related to the audit, clients can stay up-to-date on latest market research, analysis and regulatory changes that matter most to their business.