Transforming the enterprise of the future

New technologies and troves of data are helping enterprises create more value in nearly everything they do.

Indeed, our new survey of more than 2,000 executives around the world reveals that many are now strengthening four building blocks of success in the new era: data and tech foundations, transformation orchestration, resilient cultures, and ecosystem strategies to meet changing demands.

Technological advances don’t create value on their own, of course: success will require leaders to think and act in new ways.

In this report, KPMG professionals share findings from the survey and insights from our work with clients across industries to illuminate how enterprises can capitalize on this historic inflection point, creating more value and achieving enduring competitive advantages.

Key Themes and Statistics

Transformation is changing

Technology has levelled the playing field and transformation is now constant and concurrent

Our research reveals that 80% of large enterprises are now pursuing two or more concurrent organizational transformations.

New leadership mindsets and skills are needed

Leadership style correlates strongly with transformation success. Engaged leaders build trust and commitment around their vision.

73% of digitally mature enterprises have high levels of trust in their leader.

Organizational and strategic alignment

Transformation has been plagued by short-term thinking.

Beyond cost savings, the focus is on long-term changes like employee engagement and customer satisfaction.

Technology adoption increases the likelihood of transformation success for 60% of senior leaders.

But clear leadership and communication will always matter.

An agile culture is crucial

Transformation success increasingly relies on engaged employees working in agile ways. Learning-oriented, flexible work cultures find it easier to adapt to change and attract and retain talent.

Beyond cost savings, the focus is on long-term changes like employee engagement and customer satisfaction.

76% of senior leaders believe adopting advanced tech such as generative AI, neural networks, digital etc increase the likelihood of transformation success.

Organizational and strategic alignment

Without alignment, even significant investments in technology may not yield the desired outcomes.

Alignment helps organizations to leverage their resources, manage change and meaningfully engage people.

Approximately 40% of senior leaders are planning to rely more heavily on strategic partnerships.

However, only a third of these senior leaders believe that their current partner ecosystem is strongly aligned with their transformation goals.

The new digital building blocks of success

KPMG survey and experience show that these are the most important building blocks in a digital-age transformation, and the key actions to implement them

Culture confers advantage as change becomes constant.

Establishing a culture of trust, shared values, and alignment to strategic vision are a key to transformation success and long-term organizational resilience.

Digitally mature enterprises will outperform

Many enterprises are not leveraging the full value of their data, technology and people. The underinvestment in data and tech foundations and digital literacy puts future gains at risk.

Stronger partner ecosystems boost competitive advantages

Constrained capital, and demand for new digital capabilities, combined with fundamental changes in business models, will spur enterprises to rethink their partner ecosystems.

Organizational alignment and orchestration speed progress

Enterprises must align and orchestrate across the moving parts to deliver value - an increasingly complex challenge as change becomes constant.

Future of transformation: The new champions in a digital era

Drawing on KPMG's experience and the findings of our new survey of more than 2,000 executives at large enterprises around the world, we explore how the out-performers are embracing technology and changing the way they think and act.

Download the report

Related Insights

From ESG to robots and the metaverse, supply chain leaders have new challenges to prepare for.

Discover the strategies to advance the IT function and prepare organizations to thrive in a cloud and AI-enabled era

Shaping the workforce of the future with AI

Transforming for a future of value

The KPMG suite of business transformation solutions helps clients get to more productive and sustainable futures.

We design solutions to address different client challenges and different parts of a business or operating model. Each contains rich insights and is underpinned by KPMG’s leading transformation methodology.

KPMG Managed Services

Go beyond basic improvements to pursue new value and sustained advantage for your organization.

Align your business around your customers to help create a seamless, agile, digitally enabled organization that can deliver leading experiences and new levels of performance and value.

KPMG firms' suite of services to help transform their back-office functions, leveraging target operating models that are designed with the future in mind.

Our Trust Imperative brings together risk and regulatory services that build trust and confidence in the organization and its digital transformation journey. It helps ensure that businesses can navigate risk and regulation with greater predictability – and deliver on the promise to keep customer data trusted, safe and reliable.

KPMG Elevate — Value Creation is designed to help your business increase the impact of specific initiatives and opportunities that drive quantifiable value for your organization, leveraging advanced analytics to help drive speed and insight-driven execution.