Meet Angel Mok, Partner, Technology Consulting, Hong Kong SAR, KPMG China
Angel helps organisation use AI as a tool to move people up the value chain – not replace them. Read her insights on how to Make the Difference.
Q. What makes an effective transformation?
Effective transformation isn’t always about flashy change – it’s often about mastering the basics that genuinely make a difference, to create enduring value and foster sustainable growth. Embracing change, especially with AI, can be daunting. That’s why successful change often hinges on mastering the basics like regular evaluation of what’s working and spending time to identify gaps. Cultivating a culture steeped in tech-upskilling also forms a solid foundation to drive collaboration and the necessary cultural improvements.
Q. Who stands to gain the most from transformation and changes?
An effective digital transformation strategy recognises employees as key players alongside technology, because their active involvement and collaboration are what ultimately drive business results. The upskilling and cultural shifts that follow should advance both the organisation and move employees up the value chain.
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