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      Class action administration excellence: delivering value and results

      Managing class action administration requires precision, insight, and a clear understanding of settlement terms and litigation context. Our approach brings together legal, data, and technology capabilities to support every stage of the process. We guide clients through complex requirements with confidence and clarity.

      Find out how KPMG's expertise can help you and your company


      How we can help

      Your strategic resource for class action solutions

      See how our tailored approach supports every stage of the class action process, with responsive service as your needs evolve.

        • Specialized team support

          Our bilingual team brings deep knowledge of claims administration practices and hands-on experience in forensic data analytics, secure and accessible claims portal design, notice program planning, complex adjudication, and payment operations. The team combines legal, data, and technology capabilities to ensure consistent execution across every stage of the process.

        • Technology that drives results

          Our team uses advanced models, algorithms, and visualizations to analyze data and uncover trends, anomalies, and key insights. These tools support decision-making and strengthen the effectiveness of the claims administration process.

        • Solutions built around your needs

          You require a process that is efficient, accurate, and transparent. We deliver claims administration that meets the distinct requirements of both plaintiff and defense counsel, supported by clear communication and detailed reporting across a wide range of legal matters.


        A clear and well-structured claims administration process is essential to achieving fair outcomes in class action lawsuits. KPMG acts as an independent third party, carrying out each step with precision and integrity, in line with agreed and court-approved terms.

        Jack Martin

        Partner and National Leader, Forensic Data Analytics

        KPMG in Canada


        How KPMG helps counsel and clients

        We provide full-service class action administration across the entire lifecycle. Whether you need complete delivery or a tailored combination of services, our flexible approach aligns with your goals and budget.

        • Technology-powered solutions that uncover insights and support decision-making
        • Integrated management of notice, claims, and fund distribution
        • Support from a multilingual team with legal, data, and operational experience
        • Secure, streamlined claims intake and processing with transparent reporting
        • A proven track record across diverse legal matters


        Frequently asked questions (FAQs)

        KPMG uses forensic data analytics (FDA) to collect, integrate, analyze, and present data through statistical methods. The team applies data visualization techniques to deliver clear and effective reporting to clients and the court. By implementing proprietary KPMG algorithms, we automatically pre-validate claims, detect duplicate submissions and unusual patterns, and apply reliable fraud mitigation strategies. This process also supports timely and accurate claim processing..

        KPMG protects sensitive information through a comprehensive approach led by dedicated data privacy professionals. The team applies robust information management and security policies that follow internationally recognized standards. These policies guide appropriate data handling, enforce strict confidentiality requirements, and ensure all administration data is stored securely within Canada in compliance with local privacy regulations.


        Success stories

        Class action over ski pass refunds following pandemic shutdowns.

        Class action to address alleged miscalculations in disability pension payments.


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        Jack Martin

        Partner, Forensic Data Analytics

        KPMG Canada

        Maxime Codere

        Partner Turnaround & Restructuring

        KPMG Canada