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      Confidence that drives digital transformation success

      In today’s high-stakes transformation landscape, confidence is everything. With digital transformation topping the agenda for Australian organisations, leaders are under increasing pressure to deliver complex programs that meet strategic goals, withstand scrutiny and realise tangible value.

      Our Transformation Confidence & Evaluation offering brings together deep technical, program delivery and assurance expertise to help organisations navigate this challenge. We provide independent program assurance, software testing and evaluation that strengthens governance, identifies risks early and ensures transformation efforts stay aligned with business intent – so you can move forward with clarity and confidence.

      Service offerings

      KPMG provides the following services to businesses:

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      Bringing confidence to transformation programs

      Our service offering provides independent assurance and evaluation across the full transformation lifecycle and equips leaders with the insights and recommendations needed to drive successful, value-led transformation. 

      Transformation testing support

      We provide testing support across the entire delivery program to ensure its successful completion.

      Delivery confidence reviews and risk assessments

      Using our market-leading Delivery Confidence assurance capability, we conduct holistic reviews and assessments of risk.

      Outcome evaluations

      We work with clients to evaluate program effectiveness and ensure alignment with strategic goals.

      How we help you transform with confidence

      • Gain confidence through assurance

        Independent assurance builds confidence in both internal and external stakeholders that transformation programs are on track and well-governed.

      • Mitigate risk

        Proactive assessments and testing to identify potential delivery challenges or technology gaps before they escalate.

      • Deliver more value

        Evaluations ensure transformation efforts stay focused on delivering business value.

      • Boost program outcomes

        Clear, evidence-based recommendations help enhance program performance and outcomes.

      • Maximise transformation ROI

        By assessing effectiveness and outcomes, clients can maximise the return on their transformation investments.

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      Frequently asked questions

      It’s a service that provides independent assurance and evaluation across transformation programs, helping organisations assess delivery risk, test software build and implementation, evaluate effectiveness and ensure alignment with strategic goals to drive successful outcomes.

      Engage us at any stage of your transformation journey, whether you’re planning, mid-delivery or post-implementation. We add the most value when brought in early to support the establishment of a strong program delivery foundation, identify risks and provide confidence in delivery.

      We don’t manage or deliver the program – we provide independent oversight, assurance, quality through testing and evaluation. This ensures objectivity and helps leadership make informed decisions without compromising governance.

      We support a wide range of programs – from enterprise platform replacements (ERP, HRIS, CRM) to market utilities, policy implementations, and large-scale reform initiatives across both public and private sectors.

      You’ll gain increased confidence in delivery, clearer visibility of risks, stronger alignment with strategic goals and actionable recommendations to improve program performance and value realisation.