To realize business value from generative AI, organizations must approach adopting it differently than they would the typical technology integration. Its real productive potential is in redefining how work gets done, so deploying it most effectively requires a complete workforce rethink.
Human resources must lead this analysis and transformation, with a goal of building a modern workforce capable of delivering new levels of value through these tools. HR can galvanize the organization, as both a thought leader and an early adopter. By deconstructing work processes and partnering to rebuild them through the lens of generative AI, HR can thoughtfully and effectively shift the organization into a new workforce model capable of delivering on the full productive and financial value generative AI has to offer.
In this paper, we examine three key areas in which the HR function can deliver this value:
- Remodeling the HR operating model using generative AI
- Reconstructing the enterprise workforce
- Guiding the responsible use of generative AI for the enterprise
