Marcus Murph

We now live in a world of hyper automation, and most organizations are intentionally focused on how to leverage emerging intelligent automation technologies to create new business models and transform their operating model. The continuum of these technologies includes RPA, BPM, chat bots and artificial intelligence. He recently helped a Fortune 25 telecom and media provider launch their intelligent automation from the ground up. The challenge was not only the technology roadmap, but gaining the support of the impacted employees / delivery centers. The results included hundreds of new automations, a culture accepting of job change via automation, a scalable intelligent automation strategy and multi 7 figure cost optimization.

Cloud is no longer and “if”, but a “when”. Yet many organizations are still challenged with multiple agendas, points of view and perspectives on how to leverage cloud technology. Furthermore, unraveling the complexity of existing IT systems and applications is far more challenging for many large organizations. He directly helped >$100B enterprise define a unified strategy for cloud, that ultimately aligned many competing internal initiatives in to a common cloud strategy to leverage both external cloud service providers and deploy an internal private cloud solution.

Many technology centric organizations, like IT, are challenged with how the consumerization of IT will their operating model. Emerging technology is taking responsibilities traditional performed by IT and automating them, moving them outside of IT and/or ceding them to 3^rd party providers. He worked with a Fortune 25 telecom and media provider’s IT organization to define a future ready operating model, and realistic plan to migrate their legacy complexity, sourcing models, organization models and skills to the newly defined operating model.