AstraZeneca was sitting on legacy Procure-to-Pay (P2P) technology that was no longer fit for its rapid growth and the breadth of goods and suppliers that it needed to manage. The pharmaceutical giant needed a trusted partner to transform it’s $9 billion procurement system across 11 countries, with 35,00 users and over 20,000 suppliers.
With this challenge in mind, we conducted a comprehensive assessment on how ready AstraZeneca was to embark on this change. It quickly became clear that delivering a step change in user experience was a key priority and Coupa’s leading Procure-to-Pay platform was selected to help enable this transformation.
A core goal of the transformation programme was to align ways of working across functions and geographies into a single standardised model and way to buy. The key design principles we worked towards were:
- User experience is paramount to the design
- Supplier engagement and simplicity is a priority
- Adopt not adapt - no customisation of best practice technology
- A single standardised global core design
- Enabling the value of world class procurement
Read our client story to find out how we future proofed the Procure-to-Pay process, built learning pathways for stakeholders and the benefits for end users, suppliers, finance, IT and procurement.
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