When I first started, everything was still on paper – and I remember sharing a LAN cable with three other Associates just so we could take turns to send and receive emails.
I even recall sending my management letter findings (together with my Senior Associate then, who is now a Partner) to the client via a fax machine, only to find out days later that while the fax machine did work, she couldn’t respond because she had been admitted to hospital!
It’s a very different and exciting time now for accounting professionals. We’re no longer viewed just as bean counters. Expectations have grown – we’re now expected to provide strategic insights and guide decisions with strong data and business understanding.
To stay relevant, it’s important to really know your client’s business and offer forward-looking perspectives that support effective decision-making, and not just report the past. At the same time, it is critical to understand their data and curate the key data points, in order to provide data-backed observations and insights.