Creating long-term value requires more than just cutting costs; banks need to make better strategic decisions about business models.
Creating long-term value is not enough by simply lowering costs; banks need to make better strategic decisions regarding business models, products, and services, according to a study conducted by KPMG across more than 200 banks worldwide. Banks in Serbia will need to invest significant resources in further digitalization and the application of artificial intelligence in their operations.
Author: Nikola Đenić
Partner
KPMG d.o.o. Belgrade
