We believe the landscape around the HR function is rapidly changing and HR is in a state of flux. Global volatility and uncertainty has driven a focus on how to steer through the next few years, while also requiring the HR function to demonstrate an increase business value over the longer-term.

The labor market continues to experience acute shortages of key skills, as employees re-evaluate their expectations from work. Meanwhile, boards want more from HR. They’re demanding a connected, digitally enabled and analytics-led function that can support the business’s wider aims. And consistently throughout, society expects HR to be the gatekeepers of the organization’s ESG commitments – bringing purpose and strategy to life through its people.

Our approach to HR is founded on research into organizations successfully leading their peers in forging a new, adaptable workforce, that is fit for the future – we call them the Pathfinders.

  

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The future of HR: From flux to flow

How Pathfinders are grappling with the current challenges faced by the function and are moving towards 2025 with purpose.



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Human centered, outcome oriented, digital first HR

Leading HR functions are focusing on four distinct, mutually reinforcing capabilities that enable a more purpose-driven culture anchored by Environmental, Social, and Governance (ESG) commitments.

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Evidence-based decision making balanced by the organization’s core purpose. Positions HR as the predictive engine that leaders and the business seek.

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Focus on valuing employees and leaders as ‘customers.’ Embracing technology to increase connections, promote wellbeing, and support an overarching people agenda as tasks and roles are redefined.

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Deploy data-led scenarios to identify the size, structure and skills of a future workforce. Translate these predictions into reality through a digitally-enabled talent marketplace, allocating tasks to skills.

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An integrated look at all aspects of how workers build skills that are needed to be successful and taking a learner-first approach.

  

  

Connect with us

Thomas Nearney

Thomas Nearney

People and Change Center of Excellence
KPMG International

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Karla Baumler

Karla Baumler

People and Change Center of Excellence
KPMG International

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