Successful change is never a given. What seems like a logical organizational change on paper often proves more complex in practice. Research shows that 70% of change programs fail when the human side of change is neglected. Do you recognize this in your organization?
- Resistance to change: Employees struggle to let go of familiar ways of working.
- Inconsistent leadership: Leaders are not aligned and don’t model desired behavior.
- Missing skills: Employees lack the knowledge and tools to implement change successfully.
- Lack of measurable results: Monitoring behavior is difficult, making progress and impact invisible.
- Lack of engagement: From the C-suite to the shop floor, engaging all levels remains a challenge.
KPMG guides your organization step by step through change
We believe sustainable change starts with the people in your organization. Behavioral change requires more than new rules or systems — it’s about activating desired behavior and building a culture that supports the intended outcome. With Behavioral Change Management (BCM), we guide your organization step by step through the change journey. This methodology consists of five iterative phases.
Successful change starts with setting clear goals and involving both leaders and employees in the process. BCM is about activating desired behavior and building a culture that supports this change. Behavioral change isn’t achieved by making plans, taking decisions, and then broadcasting information. It’s about experiencing, doing, practicing, educating, and having conversations together. With our expertise, we help you involve the right people and choose effective interventions that move your organization forward.
With our approach, you achieve:
- Engaged employees and leaders: Everyone works together on change.
- Lasting behavioral change: New routines and cultures that truly stick.
- Measurable results: Clear monitoring and visible impact.
- An agile organization: Ready for future challenges.
