To become customer-centric, you must view employees through the same lens as your customers.
Leading organizations are increasingly prioritizing employee experience (EX) and making it their top HR agenda. EX plays a major role in driving recruitment, retention and customer experience, which ultimately affects the performance of your business:
Find out how your EX fares in your organization via KPMG’s complimentary Employee Experience (EX) Diagnostic.
Note:
KPMG’s Employee Experience (EX) Diagnostic will be based purely on information provided by you. All data submitted will be kept private and confidential. Based on the information you provide, KPMG’s People & Change Advisory team will produce an indicative gap analysis of your current HR practices compared to KPMG’s Employee Experience Framework.
The resultant report will be of a general nature and is not intended to address the circumstances of any particular individual or entity or circumstances. Although we endeavor to provide accurate and timely information, there can be no guarantee that such information is accurate as of the date it is received or that it will continue to be accurate in the future. No one should act on such information without appropriate professional advice after a thorough examination of the particular situation.
Email my-fmpnc@kpmg.com.my to learn more.
