Agile Transformation Case Studies

Large shipping company: agile transformation

Leading product-based IT Company that provides software solutions catering to shipping and logistics

Warehouse, package shipment, freight transportation and delivery concept, cardboard boxes on pallet.

Agility assessment to understand the chanllenges and pain areas and recommend areas for improvement
Assignment for agile coaches to define and implement agile ways of working
Process absorption checks on ceremonies ,team maturity and code quality
Facilitating the team to use ALM tools and build strong ,measurement and governance system

Large IT product company: agile transformation

A large IT product company providing digital transformation and cloud solutions, with strong expertise in financial services , insurance services , retail solutions and igitial learning

An Indian business leader giving a presentation with growth charts and projections, showcasing successful business expansion and future growth in India

Agile assessment was done for sampled projects
Deployment of agile coaches for facilitating agile ceremonies
Processes and controls designed for behavior driven development approach
Tools like personas and joumey maps used to capture the requirements that are implicit in nature
Checkpoints refined in SONAR and the implementation was made mandatory

Improved release cycles and effective delivery of MVPs
Quality built into the system continuous integration with test automation Mindset shift from feature driven development to test/behavior driven development
Releases aligned to user expectations and faster delivery
Improved code quality and reduction in rework

Fintech client: agile transformation

Leading global financial institution that delivers a broad range of financial services to a large and diversified client base

Happy mid aged business woman manager handshaking at office meeting. Smiling female hr hiring recruit at job interview, bank or insurance agent, lawyer making contract deal with client at work.

As-Is process diagnostic followed by building basic awareness sessions
Stakeholder discussions to understand their pain areas and process bottlenecks
Value stream maps created and VA-NVA analysis performed Improvements identified and piloted for a quick validation of the proposed approach
Improvements identified and piloted for a quick validation of the proposed approach
Framework design (agile services) and tool set recommendation
Mentoring and advisory support for tool deployment
Training for building process awareness and agile competencies
Framework implementation and hypothesis

IT/ITeS: agile transformation

Client provides Finance, Insurance, Retail, Mobility and E-learning solutions to the clients delivering high business values products and service

Document management concept, Businesswomen check electronic documents on digital documents on virtual screen Document Management System and process automation to efficiently document paperless operate

The product development and service management is becoming challenging with every changing requirements and dynamic service expectation
Client is unable to manage the unpredictable business expectation with traditional methods and they expect for business agility and transformative IT systems to establish a more responsive framework

Developed a value-driven approach in transforming project and support team to agile ways of working Value-driven approach focuses on transformation and adoption in 4 steps: discover, discipline, efficiency and effectiveness
Performed diagnostic study on the current practices for all project and support teams and came up with strategy in managing the teams effectively
Implemented a business operating model for the projects focusing on agility and customer collaboration
Involved in setting up tools and training the teams in practicing the model

Improved productivity and rework reduction observed in project teams
Enhanced service adherence and responsiveness in support teams
Teams continued to work in a collaborative approach, able to respond flexibly and rapidly to customer requests
Tool implementation facilitated in collecting data and trends across project and support teams and setting up business and client expectations

Consumer goods: creating agile and responsive supply chain

A Leading name in the consumer goods space

E-commerce fulfillment centers optimize automated systems and logistics, enabling rapid delivery services to enhance customer satisfaction and streamline order processing for modern businesses.

Developed blueprint for a wimble, reactive supply chain model, from KPis to choices of architecture for next generation IT
Executed pilot design to fine-tune new model, ahead of large-scale investment in technology
Change management to create new supply chain organization from job roles and structures to planning and scheduling
Implemented a modern supply chain planning solution and enabling control tower globally to power the new demand and supply planning processes

Improved on-time and in-full targets, increased manufacturing schedule adherence, and reduced planning cycle time
Leveraged historical information and trends to anticipate future demand
Aligned manufacturing with actual performance on the shelf and online much more quickly
Improved customer service and responsiveness

Healthcare technology provider: agile transformation

Client is a healthcare technology provider who wants to transform one of their large portfolios to agile management structure

Client had below requirements

Transformation of a selected portfolio to agile methodology, make the selected team nimbler to enable meaningful outcome at the end of every iteration (sprint), requirements management to be switched to agile format, value/outcome driven release management, integration of solutions and R&D teams, institutionalization of quarterly planning cycle and 2 weeks sprints, cost reduction, instill agile mindset among team members and achieve "develop with a cadence and release on demand capability

Assessed the as-is scenario of selected portfolio using surveys, interviews, focus group sessions, independent assessments and document review
Stakeholders who participated in the diagnostic phase include process and tools team, leadership team, product management team, solutions team and engineering team
Overall, 22 sessions were conducted, and 36 teams and 198 practitioners participated in those sessions, Total 20 days were spent for this activity
A detailed assessment report was submitted to the management and detailed presentations were given to respective practitioners for planning their next phase and a comprehensive design for agile transformation was created and stakeholders were trained
Pilot team identification was done, and tools were set up. Coached relevant teams and individuals. Cadences were built and regular ceremonies and team health assessments were conducted
Dashboards and program tracking metrics were created

Improved on-time and in-full targets, increased manufacturing schedule adherence, and reduced planning cycle time
Leveraged historical information and trends to anticipate future demand
Aligned manufacturing with actual performance on the shelf and online much more quickly
Improved customer service and responsiveness

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Agile Transformation Case Studies

Large shipping company: agile transformation

Client needs and scope

Voice of customer/business

Methods/tools used

Outcome

Large IT product company: agile transformation

Client needs and scope

Voice/customer business

Methods/tools used

Outcome

Fintech client: agile transformation

Client needs and scope

Voice of customer/business

Methods/tools used

Outcome

IT/ITeS: agile transformation

Client needs and scope

Voice of customer/business

Methods/tools used

Outcome

Consumer goods: creating agile and responsive supply chain

Client needs and scope

Voice of customer/business

Methods/tools used

Outcome

Healthcare technology provider: agile transformation

Client needs and scope

Voice of customer/business

Methods/tools used

Outcome