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      Regulation is no longer a compliance issue. It has become a strategic business issue.

      Irish utilities are entering a new era. The sector must deliver infrastructure investment, digitisation, resilience and customer outcomes while navigating a more complex regulatory environment.

      Explore insights from our KPMG Ireland Utilities Regulatory & Resilience Centre team below.

      Shane Garahy

      Partner, Risk Consulting

      KPMG in Ireland


      New challenges

      Historically, utilities focused on compliance, operational performance and asset management.

      Today, leaders must also address cyber threats, operational resilience, AI governance, stakeholder scrutiny and large-scale transformation programmes.

      Source basis: KPMG global themes on energy transition, power and utilities insights, digital transformation and infrastructure resilience.

      Yesterday


      Compliance

      Asset management

      Regulatory reporting

      Operational efficiency

      Tomorrow


      Resilience

      Cyber governance

      AI oversight

      Regulatory transformation


      Five forces reshaping Irish utilities

      • Regulatory complexity

        Regulatory obligations continue to expand across operational resilience, cyber security, sustainability, customer outcomes and reporting requirements. Utilities need a more structured approach to change management.

      • Critical infrastructure resilience

        Boards are increasingly expected to demonstrate resilience across operations, suppliers, technology and people. Resilience is now a governance requirement, not just an operational exercise.

      • Digital & AI

        AI and advanced analytics offer significant opportunities but introduce new governance, risk and regulatory considerations. Utilities must balance innovation with safety, security and assurance.

      • Infrastructure transformation

        Utilities must deliver complex investment programmes while maintaining affordability, reliability and stakeholder confidence. Capital delivery and transformation governance are becoming critical capabilities.

      • Public trust

        Customers, regulators and government expect transparency, accountability and evidenced delivery. Trust will increasingly depend on how well utilities evidence outcomes, not just intentions.

      The common thread: regulation, risk, resilience and transformation are no longer separate management disciplines.


      Our view of current sector maturity

      The Irish market is not starting from zero. Many utilities have mature compliance processes.

      The gap is the integration of compliance with risk insight, resilience, cyber governance and transformation assurance.


      Our view of current sector maturity

      Common challenges

      • Regulatory change managed in silos
      • Separate cyber, risk and resilience teams
      • Limited forward-looking regulatory monitoring
      • Inconsistent third-party oversight
      • Weak assurance over major transformation programmes

      The opportunity is an integrated model:

      Regulation + Risk + Resilience + Cyber + Transformation


      The future utility operating model

      The future utility is built around resilience. Regulation, risk, cyber, data and transformation need to connect through a single governance model with clear accountability and board-level visibility.


      Regulation


      Risk

      Resilience

      Cyber


      Data & AI


      Transformation delivery

      What good looks like

      • Regulatory confidence
        • Early identification of change
        • Clear accountability
        • Constructive regulator engagement
      • Operational resilience
        • Critical service mapping
        • Scenario testing
        • Crisis readiness
      • Cyber & OT governance
        • Board-level oversight
        • Third-party assurance
        • Integrated cyber resilience
      • Transformation excellence
        • Strong programme governance
        • Independent assurance
        • Benefits realisation

      Five actions for CEOs and boards

      • Establish a regulatory change office

        Move from reactive compliance to proactive regulatory management.

      • Create an integrated resilience framework

        Bring business continuity, crisis management, cyber and operational resilience together.

      • Elevate OT cyber risk

        Treat operational technology risk as a board-level issue.

      • Implement AI governance early

        Build governance and controls before scaling AI initiatives.

      • Strengthen transformation assurance

        Increase oversight of major investment and transformation programmes.


      The most successful utilities of the next decade will not simply comply with regulation. They will use regulation, resilience and risk management as sources of strategic advantage.



      How KPMG can help

      The KPMG Ireland Utilities Regulatory & Resilience Centre brings together capabilities across regulatory transformation, enterprise risk, operational resilience, cyber and OT governance, AI governance and programme assurance.

      For practical support, get in touch with our team to explore how best to translate regulatory obligations into operational reality. 

      Let's do business. Submit your proposal to KPMG in Ireland.

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