The future of IT

Will IT be behind the digital revolution transforming organisations? While IT functions are playing a central role in today’s digital transformation, their future is uncertain.

Public cloud, everything-as-a-service (XaaS), AI and other advancements are making new demands of IT leaders – and their teams. KPMG believe IT can be a driving force behind the successful integration and application of technology, to build innovative, resilient, sustainable, data-driven organisations. But a leap in role is required, and fast.

In the recent report, Preparing for the future of IT, we carried out in-depth research into the forces of change in IT, identifying six prevailing trends: everything-as-a-service (XaaS), data, resilience, talent, innovation, and ESG.

The future of IT

Strategies to advance the IT function in a cloud and AI-enabled era

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The 6 trends demanding action

Insights from our paper discuss the impact of digitization on IT’s mission and value proposition, focusing on the following six capabilities:

XaaS champion

Are you prepared to run an extensive XaaS suite with appropriate internal and external governance over partners and vendors and adjusted financial systems and policies?

Innovation at velocity

Are you driving collaboration and coordination to accelerate innovation and help your enterprise redefine how it reaches customers and employees, and optimizes supply chains?

Data-centric

Have you re-imagined a data-mature IT function that progresses from enabling processes to delivering data management excellence to support the organization’s competitive edge?

Talent incubator

Are you effectively collaborating with HR to rethink how to attract and develop a more diverse and dynamic workforce that will create an exciting future workplace?

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Resilience-focused

Are you building enterprise-wide awareness of cyber threats and vulnerabilities, while creating the systems and culture to enable real-time recovery and long-term resilience?

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Responsible operations

Do you fully understand IT’s contribution to the company’s ESG strategy and performance to drive growth and employee retention, and reduced regulatory and reputational risks?

Get in touch

At KPMG, we believe that business transformation is too good an opportunity to miss. We combine leading technology and industry best practices with people whose insight is as broad as it is deep.

Contact us today to accelerate your transformation for the future of IT.