Seen from a contract life cycle perspective, the tender phase and the associated tender material prepared during the tender phase are extremely essential for the subsequent implementation, transition and operational phase. Typically, the contract can only be changed to a very limited extent after the contract has been signed, therefore it is important that, prior to the final signing of the contract, all key stakeholders understand and acknowledge the purpose of the tender process itself and which impact the signing of the contract will have for the end users' daily workflows.
Our experience tells us that way too often not enough time and energy have been used on the IT sourcing strategy and the business case itself, which means that it becomes very difficult to assess whether the new contract will actually realise the assumed business benefits or not, which can then make it difficult to assess whether the overall tender process itself was successful or not. Other challenges in connection with tenders are typically a lack of user and stakeholder involvement, a lack of research for alternative options, an inflexible timeline, cost overruns, unclear project management and a lack of having allocated all the responsibilities, both internally in the client's organisation, but also between the client and the supplier.
You can read more about how we advise our customers through all phases of the contract lifecycle here. Also, in this blog post, you can get two concrete ideas on how to strengthen your tendering procedures.
Christian Larsen
Director, NextGen Operations
KPMG in Denmark
We support in all commercial and IT technical aspects
Throughout our work, we have encountered all kinds of unimaginable challenges and have the right tools and know-how to help you through and ensure a successful tender that is delivered on time, without any quality compromises and within the allocated budget. We provide advisory services within all commercial and IT technical aspects and our IT sourcing advisory services are particularly characterised by:
- Experience with sourcing of all kinds of IT services, including infrastructure, IT service management, service desk, end-user computing, application development, maintenance and operation.
- Deep insights into many different technologies and platforms, especially ServiceNow, SAP, Salesforce, Coupa, Ivalua, Microsoft Azure and Amazon AWS.
- High level of ambition on behalf of the client and focus on the latest technological trends, such as machine learning, artificial intelligence, quantum technology, Internet of Things, etc.
- Climate, sustainability and socially conscious agenda with a focus on tangible implementation of meaningful ESG requirements and reporting throughout the entire supply chain.
- Information security awareness and focus on protection against cyberattacks, hacking and digital extortion.
- Deep market and sector insights within, for example, energy and infrastructure, banking and finance, the public sector, telecommunications, pharma, transport and logistics, and the industrial sector.
We often work together with some of the leading Danish law firms and thus have in-depth knowledge and overview of the most commonly available and used contract paradigms used for IT contracts as well as publicly available standards such as, for example, D17 and the Danish Agency for Digital Government's K0 contracts. We know both their strengths and the common pitfalls associated with using them and know how to avoid them.
Contact Christian Larsen to learn more about how we can help you with procurement consultancy.