"AI is the biggest productivity advance in our lifetimes," originally stated by Bill Gates and echoed by Casper Guldager of KPMG NewTech.
When implementing AI, the most important task for organisations is to unlock the potential and value of AI. Our current results, from working with over 20 companies in Denmark, demonstrate that effective AI implementation can increase organisational productivity by 22%, improve quality by 55% and make 44% of employees feel happier in their jobs.
However, many organisations get blinded by the traditional belief that they need to build something new to deliver this kind of value. Often, the focus lies on technical implementation with little focus on the organisational processes and human interaction connected to the new technology.
This often leads to misalignment between the technology and the actual needs of the business, resulting in inefficiencies, underutilisation of resources, and failure to achieve the intended outcomes. By neglecting the critical interplay between technology and organisational processes, organisations may end up with solutions that are technically sound but fail to deliver the desired business value.
To be successful using AI, both public and private organisations need to compete in two areas: (1) how much value and adoption they can gain using standard tools, and (2) how quickly they can identify, test, build and deliver value from custom solutions that diversify them as an organisation. All of this done with humans at the forefront of the implementation.
We can help you unlock the value of AI
With our approach, we prioritise the human aspect of technology, ensuring that AI serves as a powerful tool to enhance, not replace, human capabilities. Human participation will always be required to guarantee the most successful outcomes of AI implementation - and we believe that our human-centric focus is the way forward in integrating technology with people at the core. Examples of this include general training of employees and leadership as well as creation of AI influencers to establish knowledge within your organisation.
This is all part of our AI ValueCapture offering which spans across AI technologies and solutions like GenAI, Microsoft Copilot and more, and includes a SuperHero framework putting the AI users in your organisation at the forefront. This offering is based on a proven KPMG methodology that create higher adoption, faster value and more skilled and happier people.
The KPMG AI ValueCapture method delivers engaged and excited people, readiness for AI superpowers at scale, and an AI-structured way to identify the right AI use cases your company needs to move forward.
