The successful use of AI in treasury requires a structured approach, clear priorities and tried-and-tested practices. Companies that introduce AI efficiently combine strategic planning with pragmatic action - from the database to scaling.11
The successful use of AI in treasury requires more than individual tools - it is a continuous, strategically managed transformation. Treasury organisations must not only identify specific use cases, but also develop an overarching data strategy that brings together internal systems, bank connections and external information sources centrally. This is the only way to create a valid decision-making basis for automation, risk analyses and reporting.
The introduction of AI can be divided into five successive phases:
Strategy: First, the most important treasury use cases are identified, such as the reduction of DSO or the optimisation of cash flow forecasts. Clear KPIs are defined and a centralised data architecture is set up. AI champions should already be appointed in this phase to act as internal drivers during implementation, train teams and ensure that the AI solutions are used in a practical manner.
Data: A robust data infrastructure forms the basis for reliable analyses. ERP systems and bank accounts are integrated, data is cleansed and structured. External information, such as market data, currency developments or ESG risks, is incorporated. This is the only way to create a valid basis for decision-making. Cloud solutions also ensure scalability and flexibility.
Change management: To increase acceptance within the team, training is provided and quick wins are implemented. AI champions support users, share best practices and promote the development of prompting skills12 that are necessary for efficient collaboration with AI.
Pilot phase: Use cases are tested on a small scale, for example AI-supported reporting or predictive cash flow analyses. The "fail fast, learn fast" approach allows models to be optimised quickly and valuable feedback to be collected before the solutions are scaled across the entire treasury.
Scaling: Governance rules are implemented, models are continuously trained and real-time processing is introduced. Long-term KPIs such as crisis resilience ensure sustainable success. The technology is selected specifically so that it remains scalable, customisable and compliant with data protection regulations.
Best practices from the field
In addition to the roadmap, some best practices have proven themselves in leading companies:
Robust data infrastructure: a centralised and structured database that links internal systems (ERP, bank accounts, cash flow data) and external sources (market data, currency information, supply chain and ESG data) increases the accuracy of forecasts and analyses. At the same time, it facilitates cross-departmental collaboration between Treasury, Controlling and Risk Management.
Multidisciplinary AI team: Successful treasury AI projects benefit from teams that bring together experts from treasury, data science, compliance and business analysis. This ensures that AI solutions address the right problems, remain practical and fulfil regulatory requirements.
Targeted technology selection: Companies must decide whether existing tools are sufficient for their requirements or whether a customised internal platform is necessary. The criteria here are scalability, customisability, integration capability and data protection. A conscious technology decision prevents isolated solutions and ensures sustainable utilisation.
Strict governance: Clear rules for data access, results monitoring, model validation and employee training reduce legal and compliance risks. Governance ensures that AI solutions remain trustworthy, traceable and audit-proof.
Pilot projects: Start with low-risk, measurable use cases, such as AI-supported monthly reporting or forecasting. Pilot projects create acceptance, provide valuable feedback for adapting the models and form the basis for the successful, scaled introduction throughout the entire treasury department.
By combining a structured roadmap and best practices, AI is not only implemented in treasury, but becomes strategically effective, increases efficiency, reduces risks and promotes innovation.