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      In a dynamic and increasingly regulated market environment, financial services providers should be able to manage complex processes – such as KYC checks, regulatory reporting, credit processes or the management of ICT risks – efficiently, scalably and in full compliance with regulations. This is precisely where our Managed Services come in: they provide targeted support to your operational units in those areas where workload, regulatory requirements and pressure to scale are greatest – without compromising on quality or compliance.

      You decide which processes to outsource or have flexibly supported. We take on clearly defined tasks, either in full or in part, standardise workflows and ensure stable, auditable results. This allows you to free up capacity for your core business, increase efficiency and gain planning certainty in your day-to-day operations.

      How to strengthen your operating model in day-to-day operations

      You benefit from a tried-and-tested managed services portfolio that is specifically tailored to the requirements of banks, insurers and asset managers. Our solutions combine regulatory expertise – covering KYC/AML requirements, regulatory reporting and DORA-related ICT risks – with scalable operating models and state-of-the-art technology – ensuring that your processes remain stable, efficient and future-proof, even as requirements become more stringent.

      Video: Victoria Wildhirt, Partnerin - FInancial Services, KPMG (in German)


      Our Managed Services

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      Insurance Claims Operations

      Insurance Claims Operations

      We support the operational handling of claims – from initial recording and assessment through to efficient and quality-assured settlement.

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      Credit Servicing Operations

      Credit Servicing Operations

      Targeted relief for back-office staff in the credit market during staff shortages throughout the entire credit process, right through to workout – flexible and in compliance with banking regulations.

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      Industrialized Vulnerability & Penetration Testing (IVPT)

      Industrialized Vulnerability & Penetration Testing (IVPT)

      Scalable, AI-powered vulnerability scans and penetration tests provided as managed services to achieve sustainable risk reduction and strengthen resilience.

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      Managed Identity Services (MIS)

      Managed Identity Services (MIS)

      AI-powered Identity & Access Management for clear governance and secure access for individuals and systems in IT environments, including data centres and the cloud.

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      Third Party Risk Management (TPRM)

      Third Party Risk Management (TPRM)

      AI-powered third-party risk management as a managed service for the structured assessment, control and monitoring of supplier risks.

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      Managed ICT Risk

      Managed ICT Risk

      A managed service for the systematic identification, assessment and monitoring of ICT risks in line with regulatory requirements (e.g. DORA).

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      Managed Services: Build – Operate – Transform in the reinsurance sector

      Managed Services: Build – Operate – Transform in the reinsurance sector

      On a ‘Helping Hands’ basis, our experienced reinsurance experts provide operational support across all areas – from settlement to reporting.

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      Managed Services Reg-Reporting

      Managed Services Reg-Reporting

      Managed services for statistical and regulatory reporting – cost-effective, flexible and capable of handling both day-to-day operations and change.

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      Operation of actuarial practices and insurance captives

      Operation of actuarial practices and insurance captives

      We provide a service to manage your actuarial and captive processes. You gain access to in-depth expertise, scalable resources and established tools – with no fixed costs.  More >

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      KPMG Sustainability Managed Services for FS

      KPMG Sustainability Managed Services for FS

      We provide scalable managed services to support ESG reporting, sustainability risks and ESG data management – in a way that is both compliant with regulations and efficient.

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      FS SAP – Managed Services for core banking, financial and portal systems

      FS SAP – Managed Services for core banking, financial and portal systems

      Comprehensive support for ‘Run’ and ‘Change’ initiatives at financial services providers operating in a regulated environment – reliable, integrated and scalable.

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      Managed Services for KYC (Know Your Customer)

      Managed Services for KYC (Know Your Customer)

      Scalable support and implementation of KYC processes – either at short notice to ease the workload or as part of long-term operations, with optional support from AI-powered technology. More >

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