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      Financial institutions today face the challenge of organising their KYC/AML processes in a way that is not only legally compliant, but also efficient and customer-oriented. New regulatory requirements are increasing the pressure on data quality, documentation and audit cycles. At the same time, supervisory authorities and internal audits are making institutions more accountable - compliance must not become a brake on this.

      Challenges in the KYC process

      However, many companies are reaching their limits: structures are often complex, processes are not very automated and resources are scarce. This leads to rising costs, longer processing times and increased risk. Customers, on the other hand, expect fast, smooth processes - delays in onboarding or credit decisions have a direct impact on business opportunities.

      Kreisdiagramm KYC

      Video: Are you familiar with the key challenges in the KYC context?

      Our solution

      Our KYC solution offers permanent E2E KYC support with the option of completely outsourcing KYC processes. KPMG KYC Managed Services offer two flexible options that can be tailored to the individual needs and IT strategy of the customer:

      • KYC Workforce 
      • KPMG Tech+

      Both options provide flexible and efficient support from experienced experts and service centre teams. While KYC Workforce offers seamless integration into existing IT systems without additional implementation, KPMG Tech+ enables a significant reduction in operating costs of up to 50% thanks to the AI-based KPMG Sapphirus platform.

      Choose the solution that best suits your needs and benefit from increased efficiency and cost savings.


      Our KYC solution - your advantages

      • Reduced throughput times

        Efficient processes and flexible integration options shorten the processing time for establishing new business relationships (Customer Identification Process, Customer Due Diligence, Enhanced Due Diligence) and ongoing identification (Ongoing Due Diligence).

      • Optimised cost structure

        Outsourcing and automating tasks significantly reduces the manual workload, increases employee efficiency by focussing on core tasks and thus leads to a sustainable reduction in costs.

      • High scalability and flexibility

        The service is tailored precisely to individual requirements - from selective support to full end-to-end outsourcing.

      • Future-proof compliance

        Our solution ensures compliance with legal and regulatory requirements and reduces the risk of audit findings, fines and reputational damage.



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      Know-your-customer managed services at financial institutions

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      Your contact

      Victoria Wildhirt

      Partner, Financial Services, Compliance

      KPMG AG Wirtschaftsprüfungsgesellschaft