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      Numerous processes run simultaneously in companies, which leads to a high level of overall complexity with increasing digitalisation and the use of various IT systems. Deliveries are received, orders are placed and payments are made - these processes are accompanied by technical solutions such as ERP or CRM systems to ensure optimal implementation.

      These tools make it possible to reconstruct processes based on their digital traces. Individual process steps can be visualised and summarised in the overall context, enabling detailed analysis. Deviations from the standard process and inadequate performance in individual process steps thus become visible.

      The major challenge for companies is to generate meaningful insights from the huge amounts of data and to realise improvements to the target processes in relation to the defined actual processes. The KPMG Lighthouse helps to realise the numerous advantages of using process mining in order to remain efficient and competitive in the future.

      Our solution

      The KPMG Lighthouse combines cross-industry expertise and technical know-how with the use of pioneering technology to achieve customised solutions based on your process data. With the help of appropriate tools, KPMG can analyse your data and processes in real time and generate valuable insights for you.

      In addition to graphically processing the data in dashboards, KPMG also evaluates performance with meaningful KPIs that enable continuous performance measurement. KPMG Data & Analytics experts implement the process mining solutions in your infrastructure and prepare and subsequently analyse your data.

      In addition, we can also advise you on the long-term integration of process mining tools to ensure that the results achieved are sustainable. The solutions introduced by KPMG offer you user-friendly operation and thus enable problem-free integration into the corporate environment.

      Elements and procedure of a process mining analysis at KPMG

      • Data input: KPMG Process Mining Solutions build on your IT infrastructure to extract the relevant data and prepare it for analysis
      • Process data analysis: KPMG Data & Analytics experts use state-of-the-art tools to analyse individual processes in order to map patterns and determine performance.
      • Data interpretation: comprehensive, cross-industry benchmarks and best practices can be used to identify weaknesses in the process and develop sound solutions.
      • Results and reporting: KPMG provides you with a detailed overall analysis and prepares the data and key findings in reports and dashboards.
      • Action planning: on this basis, KPMG makes recommendations for action and supports you as a reliable partner in implementing the measures.

      Your advantages

      • Reduction of process costs
      • Guarantee of compliance requirements (e.g. maverick buying) and risk minimisation
      • Data-driven analysis, independent of subjective interviews, workshops and documentation
      • Decisions are based on data and facts
      • Comprehensive analysis of all available data (100 per cent of business transactions covered by the system)
      • Cross-industry application
      • Possibility of continuous process analysis and monitoring through permanent implementation of process mining solutions
      • Expansion and further development of process mining in predictive analytics solutions (e.g. forecasting the duration of future processes based on past processes)
      • Please do not hesitate to contact us if you have any questions or would like an initial discussion.

      Your contact

      Björgvin Magnússon

      Partner, Technology Transformation and ServiceNow Practice Lead Germany; GRC Technology Lead Germany

      KPMG AG Wirtschaftsprüfungsgesellschaft