We’ll design CX and EX strategies tailored to your business.
We’ll put the customer at the centre of everything you do while keeping
a strong focus on business outcomes.
Common Challenges Our Clients Have Faced – And We’ve Helped Solve
Customer satisfaction and retention
How to reach the established goals?
Cost optimization
Employee satisfaction and retention
Defining CX vision and strategy
Reducing risks
when implementing new processes
Internal communication
Building a strong brand
How We Help
References
Creating a CX Strategy
We established a strategy and principles aimed at a long-term customer experience improvement for a major energy company and assisted in implementation of a company management model.
Customer Segmentation
We helped a Czech bank segment its customer base, making it easier to identify customer needs and increasing customer satisfaction rates.
CX and Customer Journeys
We designed a comprehensive CX strategy, including customer journeys, for an international airport abroad.
Improved Visitor Experience
We designed visitor experience for a cultural heritage museum abroad, including a captivating narrative to make the visitors more engaged.
