KPMG global tech report: Private enterprise insights

Research from KPMG studying 2,038 executives in private companies finds that the sector’s robust investment decisions are empowering organizations to unlock new value from technology, with AI being a prime example. This report provides insight and analysis into their digital transformation strategies and how the sector’s approach needs to evolve moving forward.

Private companies surpass their public sector peers in making effective digital transformation investments. Almost three-quarters (74 percent) of sector respondents agree that decision-making processes for tech investments are clear, consistent, and accurately followed.

Flaws in foundational enterprise IT systems disrupt private companies’ workflows on a weekly basis. The private sector is 11 percentage points more likely to experience this issue than the public sector.

Private organizations are more likely than public firms to have achieved business benefits from AI. But some employees are finding it difficult to overcome the challenges of adapting to the evolving tech landscape.

The KPMG global tech report 2024 surveyed 2,450 technology leaders from 26 countries across eight industries: financial services, tech, retail and consumer packaged goods, industrial manufacturing, life sciences and pharmaceuticals, healthcare, government and public sector, and energy.

Survey respondents represented organizations with annual revenues above US$100 million and included a diverse group of technology leaders, such as Chief Digital Officers, CIOs, CTOs, CISOs, Chief AI Officers, and others. A significant proportion of the respondent sample were composed of senior leaders: 50% were board members or members of the C-suite, 15% held director or senior manager level positions.

The private company perspective of the KPMG global tech report 2024 draws on the views of 2,038 leaders in the private sector.