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      Angela is an experienced management consultant with 24+ years of practical experience fulfilling a senior position in the Management Consulting function, within the Business Transformation and Customer service group. She focuses on Front Office Customer and Operating Model advisory work, across multiple industries including media and the financial services sector. Her core experience relates to end-to-end business transformation and performance improvement, from vision and strategy through to design and implementation.

      Angela values a solution-oriented mindset, value-driven leadership and nurturing of young talent.

      1. Area of expertise
        • Business / digital transformation (end-to-end)
        • Business & operating model design & implementation
        • Solution integration across multiple teams
        • Customer-orientation & expectation management
        • Stakeholder collaboration & relationship building
        • End-to-end delivery success, including quality management
        • Technology enablement (including innovation)
        • Leadership & accountability
        • Team growth & development

      2. Education & qualification
        • Bachelor of Business Science, Honours in Marketing (UCT)
        • JSE Membership Examinations University of Witwatersrand (Wits)
        • Securities Trader Examinations (Wits)
        • Registered Persons Examinations (Wits)
        • Institute of Bankers Examinations (CAIB) SA