Serving up results

Serving up results

Getting deeper into data to serve up what customers want at TGI Fridays


Feel-good restaurant chain TGI Fridays (TGIF) is all about delivering good vibes. That includes making sure their customers can get their favourite dish, whether it’s a green chilli cheeseburger or an iced tea. A new, cloud-based enterprise resource planning (ERP) technology solution, implemented by KPMG Crimsonwing in the UK, is putting that on the table.

We led the implementation of new cloud-based Dynamics 365 from Microsoft, helping TGIF to bring all of its finance systems onto a single, flexible platform for the future, and revolutionising finance processes. Bolstered by Power BI, management can now analyse spend in each store –down to the actual menu items ordered.

Cloud scalability means that TGIF’s new finance system will continue to deliver as the franchise expands. And by providing access to real-time data and up-to-the minute insight, TGIF has clear visibility over the results each of its restaurants are serving up.

We know how to get things done.

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