Commitment to ESG (environmental, social and governance issues)

In Ukraine, 38 percent of respondents said that they wanted to continue to move towards combatting climate change and 26 percent of respondents said that the pandemic had shifted their focus to the social component of their ESG programme. Elsewhere in the world, these percentages were much higher: 71 percent of respondents said they want to consolidate progress in the fight against climate change and 63 percent said they were changing their focus to the social component of their ESG programme

Work in the future

COVID-19 has effectively forced many organisations to radically experiment with how work is done. For many organisations, virtual working kicked in literally overnight. Given how the pandemic is transforming the labour market, 88 percent of respondents in Ukraine and 77 percent of respondents from elsewhere in the world acknowledged that they would have to continue to develop the tools for digital cooperation and communication that they use today. Worldwide, 73 percent of respondents said that they were convinced that remote work had broadened their access to the talent pool. In Ukraine, just 39 percent of respondents agreed.


A customer-oriented supply chain

It is clear that supply chains have been severely affected, causing businesses to rethink their operating models: 43 percent of respondents in Ukraine, and 67 percent of respondents around the world, admit that they have had to rethink their supply chains.  However, managers are using this opportunity to think about how to turn their supply chain into a competitive advantage in the conditions of our new reality. When managers in Ukraine and around the world were asked what prompted them to reassess their supply chain, they named the need to become more flexible in response to changing customer needs as the main reason.