Skip to main content


      About "Banco BAI Europa"

      “Banco BAI Europa” (BAIE) began its activity in Portugal in 1998 as a branch of “Banco Angolano de Investimentos” (BAI) with headquarters in Luanda founded in November 1996. It has two agencies, one in Lisbon and the other in Porto. Since September 2002, by changing its legal status from branch to subsidiary, Banco BAI Europa, S.A. (BAIE) was born, a financial institution governed by Portuguese law, regulated by the rules of the Bank of Portugal.


      • Three times considered as the No. 1 Bank in Angola in terms of assets by The Banker magazine (2013, 2017, 2018);
      • Four consecutive times considered by Global Finance magazine as the safest bank in Angola (2017, 2018, 2019, 2020);
      • Nine times considered the Best Bank in Angola by Euromoney Magazine (2012, 2013, 2014, 2016, 2017, 2018, 2019, 2021 and 2023);
      • Three times considered the Best Bank in Angola by Global Finance (2021, 2022, 2023);
      • Twice considered the Safest Bank in Angola by Global Finance (2022, 2023);

      By net assets, BAI is the 13th largest bank on the African continent and “reference banking partner in selected market niches”.

      BAIE offers credit solutions for companies and saving solutions for individuals, and is also active in investment banking (structured financing and corporate finance) .

      Teaser

      By combining IBM’s leading technology with KPMG professionals’ in-depth knowledge in financial services, Banco BAI Europa not only accelerated its compliance process but opened its banking infrastructure for new fintech solutions – all without compromising security efforts.

      The open banking platform empowers the business to bring new, third-party services, directly to its customers.



      Business Challenge

      The rapidly evolving regulatory landscape continues to pose challenges on banks to keep up with the changing demands around compliance. Coupled with the increasing complexity and granularity in regulatory requirements and the new technology developments, banks face further pressure on already stretched resources and budgets.

      Banco BAI Europa wanted to leverage APIs as the new building blocks of the financial services delivery transformation, thus creating a new open banking platform with an aggressive roadmap for 2023 and beyond, with the delivery of the following projects/solutions: 


      • Mobile and Internet Banking
      • APIs PSD2 (w/ Berlin Group, BIAN and IFX as references)
      • Swift and Target2 Payments
      • Instant Payments (TIPS)
      • Fraud Management


      The solution

      The bank wanted to expand its ecosystem, and at the same time provide customers with a top-notch banking experience and new fintech services. So, a holistic and cloud-based end-to-end solution was defined as the corner stone for the integrations, using IBM Cloud Pak for Integration and a KPMG’s dedicated team of specialists on defining the most relevant strategic approach.

      Banco BAI Europa decided to build and deliver a robust, secure, and scalable API solution that would help BAIE open to work with different fintech companies while maintaining the same level of security, reliability, and efficiency with its internal systems.

      This solution was the base for the launching of several initiatives:


      • Instant Payments (w/ Banco BAI – Angola)
        • Definition and implementation for the Subscription, Validation and Execution of TIPS, ensuring regulations’ compliance;
        • Incorporation of AML Analysis Systems to mitigate potential fraud risks, ensuring transparency in process.
      • PSD2 APIs
        • Incorporation of new strategies and technologies necessary to meet PSD2 regulatory compliance (w/ Berlin Group signature for improved ease of integration by third parties);
        • Incorporation of operation registration mechanisms (with IBM MQ). All transactional operations became asynchronous.
      • Mobile and Internet Banking
        • Efficient and secure API catalogues for all operational needs;
        • Registration mechanisms w/ strong authentication;
        • Incorporation of OTPs through secure channels, ensuring the confidentiality and integrity of authentication information;
        • New caching mechanisms to optimize response times (where applicable);
        • New API’s to assure compliance with both National and International compliance.
      • Swift and Target2 Payments
        • Comprehensive assessment of existing services (in legacy systems) and implementation of Service improvements and optimizations;
        • Improvements for effective and flawless integrations with the banking core and other central systems (i.e. Finance, DCS-AML).


      Technological stack

      Colleagues discussing ideas in a server room

      BAIE has invested in IBM cutting-edge technology, the Cloud Pak for Integration, that serves as the bedrock platform supporting all the integration needs of the Bank, with IBM API Connect (APIC) as the solution to design and deploy new APIs easily and securely via IBM Security Access Manager, and efficiently integrate on-premises systems. 

      The utilization of APIC also facilitated the CI/CD process in the agile and DevOps Software Development Life Cycle, streamlining deployments and reducing human intervention and error where possible. A robust and resilient structure is essential to process outgoing and incoming APIs, so the platform also relies on IBM DataPower Gateway technology to secure transaction routing and connections with mobile devices. IBM Message Queue (MQ) as a universal messaging backbone with robust connectivity for flexible and reliable messaging for applications and the integration of existing IT assets using a service-oriented architecture (SOA).



      The outcome

      • Promotion of business growth with a flexible platform that can readily accommodate new services;
      • Protection of customer data while streamlining third-party integrations;
      • Manages compliance meeting regulatory deadlines while keeping development costs low;
      • Extension of customer value by expanding access to leading banks and financial services providers;
      • Increase the speed and efficiency of onboarding new partners, the API management also allow partners to rapidly connect with the bank and easily test APIs.
      Man and woman viewing data on two computers

      • Instant Payments (w/ Banco BAI – Angola)
        • Optimization of bank transfer processes, with greater flexibility and adaptability to customer needs;
        • Expansion of BAIE’s customer base, attracting new customers with agile, secure, fast and innovative financial solutions;
        • Strategic partnerships with business partners, aiming to maximize synergies and business opportunities.
      • Mobile and Internet Banking
        • Improvement of the Customer's Digital Experience and relationship with BAIE;
        • Minimizing interruptions and faster response times, while ensuring end user satisfaction;
        • Portfolio of Services, keeping the bank competitive and adaptable to the sector's requirements and regulations.
      • PSD2 APIs
        • Improvements on protection of customer Data, by explicitly asking the user’s Consent for all Data access as well as providing the tools to manage said Consent;
        • Third Party Provider’s access to a diverse range of financial services and payment options;
        • Compliance with legal and regulatory requirements.
      • Swift and Target2 Payments
        • Faster and more efficient Payment order transactions;
        • Improvement on responsiveness and quality of service, via replacement of legacy integrations;
        • Better harmonization and synchronization between BAIE systems.


      With deep knowledge and insight, we make the difference by solving complex challenges, creating value, and transforming organizations.

      Successful projects and innovative solutions. Explore how KPMG makes a difference for its clients.

      KPMG combines global experience and local knowledge to support companies in tackling the challenges of each sector.

      Discover our research and insights and learn about trends, facts, and inspiration to support you in every decision you make.



      We have a solution for your challenge

      Discover how KPMG can help you and your business.