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      The challenge

      Our client, a global consumer goods organization with revenues exceeding £30 billion, had recently defined a new strategy following the appointment of a new CEO and several changes within the executive team. Delivering on this strategy required deep operational model transformation, highlighting the need for integrated repositioning across the entire organization.


      The approach

      1. Joint teams to accelerate impact


      We worked within a collaborative client–KPMG structure, covering the entire global value chain:

      • Sales and marketing
      • Supply chain
      • Support functions

      2. “Outside‑in” assessment


      Building on the new strategy, we conducted an outside‑in analysis to:

      • Identify improvement opportunities across the full operation
      • Estimate the potential value creation
      • Create an objective fact base to guide the transformation

      3. Prioritization and transformation roadmap


      Together with the leadership team, we:

      • Prioritized the most critical initiatives
      • Sequenced the transformation programme
      • Enabled the detailed design of the new operating model
      • Prepared the organization for global implementation


      The results

      We supported the client in implementing the new strategy and transforming the business, delivering structural outcomes: 


      • Executive team alignment

        around the new operating model, with clear roles and responsibilities across the organization. 

      • New organizational structure

        with strengthened capabilities to increase consumer focus, including the creation of a global customer organization.

      • Redefined approach to next‑generation product development,

        aligning both the operating model and required capabilities. 

      • Organizational simplification

        through the introduction of consistent market archetypes, driving efficiency, transparency and collaboration, and shifting from a federated model to a globally integrated approach. 

      • Detailed process,

        organization, technology and KPI models developed for the entire company. 

      • Strategy and implementation support for the transformation,

        including change management. 

      • Annual savings of approximately £150 million

        resulting from efficiency initiatives. 

         



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