The public sector is facing these demands in an environment of permanent change, marked by the urgent need to align operational efficiency, technological innovation and social impact.
Digital transformation, automation and the adoption of intelligent solutions are redefining the role of the State.
At the same time, the Sustainable Development Goals (SDGs) have raised expectations as regards inclusion and the transparency and sustainability of public policies.
How KPMG can help Public Authorities
At KPMG we mobilise multidisciplinary teams to support public bodies in designing and implementing transformative strategies, with measurable impact and aligned with the great challenges of modern governance.
Challenges and Trends
Cost Efficiency
Government organizations face constant pressure to do more and better with fewer resources. We support our clients in increasing their cost efficiency and operational excellence, as well as their effectiveness and agility.
Customer-Centric Approach
Governments face a new generation of citizens, clients, and companies with higher expectations. This requires a shift toward more agile processes and a renewed focus on customer needs, mainly driven by technological and digital transformations.
Public Policy Reforms and Regulatory Changes
Frequent changes in institutional structures and the regulatory framework have a significant impact on government organizations at regional and local levels. These reforms require support for redesign and integration, as well as an even greater need for collaboration across the entire value chain and public sector ecosystem.
Data-Driven Policies / Smart Government
Data is the new gold for governments, challenging how they work and how they communicate about their policy-making process. Making the public sector future-proof means working toward a smarter and more data-driven government.
