Andreia has a blend of expertise in Salesforce technology and strategic marketing, leveraging her understanding of the customer journey to bridge the gap between digital transformation and customer-centricity. Andreia helps clients to tailor personalized experiences for the target audience, bringing together a thread of Salesforce best practices and human connection.
In addition, Andreia is experienced in helping organizations to ensure a smooth transition, empowering their teams to harness the full potential of the new tools - technology adoption is as much about people as it is about systems.
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Marketing and Communication
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Salesforce Change Management Process
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Customer Experience
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User engagement