Today’s unprecedented pace of change in the tax environment requires different tools and skills to manage the business of tax. Technological innovation continues to rapidly impact how tax responsibilities are performed by taxpayers and regulators alike, as it provides a vast opportunity to take a closer look at how compliance obligations are managed and to delve into data for untapped opportunities and hidden risks.

Tax authorities are using technology to increase compliance, minimize fraud, and increase tax revenue. In Kenya, for instance, the Kenya Revenue Authority rolled out the Tax Invoice Management System (TIMS), an upgrade from the Electronic Tax Register, to facilitate electronic tax invoice management through standardization, validation, and transmission of invoices to KRA systems on a real-time basis. As tax authorities continue to demand more transparency, the implementation of technology will go a long way in ensuring taxpayers remain compliant and keep up with the technologies that are being constantly introduced by tax authorities in the region.

At KPMG, we believe that the tax function that invests in the right mix of people, processes and technologies will be better prepared for the changing business and tax landscape.

Drawing on the perspectives of tax and business leaders across East Africa, the 2022 KPMG East Africa Tax Function Self-assessment Survey offers a snapshot of the structure, governance, priorities and performance measures of tax departments today —and delivers insights on how leading tax departments expect to transform in the future. Therefore, the goal of this report is to provide business and tax leaders with insights that would enable them to benchmark their tax function, and to provide guidance on what to consider when starting the transformation journey.

We would like to thank all the survey respondents for their invaluable time and insights. We look forward to further interaction as we continue to reimagine the tax function in East Africa!

Please click the sections below to access the presentation, session recording and the Tax Self-Assessment Survey Report: 


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