Executive Director

Our Client, a Tier 2 Supervised Financial Institution that is transformative, forward-thinking, dedicated to driving economic empowerment and financial inclusion across Uganda is seeking a qualified and experienced professional to fill the position of Executive Director. This role deputizes the Managing Director.

The role holder will lead the development and execution of the Bank’s business growth strategy to support sustainable growth and institutional performance.

The role holder will be part of the Executive Management team and will report to the Managing Director, while providing strategic support to the Board on business growth matters.

Key roles and responsibilities

Strategic Leadership & Business Growth

Drive execution of the business growth agenda, coordinating with the Managing Director and functional heads to deliver the annual, mid and long-term strategic initiatives and financial targets.
Provide strategic leadership for branch network growth, performance and market expansion to drive sustainable business growth and customer acquisition and branch profitability.
Support the Managing Director in effective resource management and overall organisational leadership to achieve strategic objectives within approved risk management and internal control frameworks.

Technology, Innovation & Operations Oversight

Support the Managing Director in driving the digital transformation strategy, digital products, ecosystems, partnerships, and alternative channel revenue growth.
Oversee execution of the digital transformation strategy, innovation initiatives, and research programs to strengthen organisational capability and efficiency.

Marketing, Brand & Market Positioning

Oversee product development and renewal initiatives to ensure responsiveness to demographic shifts, national development priorities, and market trends, thereby enhancing customer lifetime value.
Oversee customer experience strategy and the design of a service framework that promotes excellence and consistency.

Network, Treasury & Operational Functions Oversight

Provide strategic leadership for branch network growth, performance and market expansion to drive sustainable business growth, customer acquisition and branch profitability.
Guide treasury strategy, liquidity management, and budget execution to achieve financial targets and regulatory compliance.

Governance & Executive Leadership

Contribute as an Executive to Board decision-making by reviewing Board papers and participating in Board and committee meetings.
Jointly with the office of the Managing Director, he or she will be responsible for initiation and development of senior management structures, systems, policies, and procedures for the Bank’s compliance with regulatory requirements on corporate governance and sound risk management practices.

People Leadership & Organisational Development

Lead people management processes, including performance management, talent development, succession planning, and capability building across assigned functions.
Foster a high-performance culture and ensure effective workforce planning and development of staff reward schemes.

Academic/professional qualification and Experience:

Master’s degree in a business-related field.
A professional qualification or certification in banking from an accredited institution will be an added advantage.
10+ years’ senior management experience in a regulated financial institution, with at least 5 years in leading both relationship banking and microfinance in a Tier I or Tier II bank.
Demonstrated experience in financial performance accountability, oversight of large business segments, and delivery of sustainable growth.
Demonstrate impactful oversight on the leadership of a wide branch network with multiple service channels and stakeholder management.

Key competencies and skills

Strong leadership capability with experience in managing large teams, driving performance, and delivering results in cross-functional, high-accountability environments.
Proven experience in stakeholder engagement, strategic planning, and execution, supported by sound business judgement and decision-making capability.
Profound expertise in banking operations and credit management, coupled with a strong ability to improve operational efficiency and service excellence.
Demonstrated proficiency in governance frameworks, including but not limited to risk management, quality assurance, and project management.
Highly developed analytical and problem-solving skills, with the ability to support effective data-driven decision-making.
Excellent communication and interpersonal skills, with demonstrated ability to engage stakeholders, build strategic networks and partnerships with local governments, business communities, financial institutions, and development agencies, while supporting effective administration and resource mobilization.
Demonstrated leadership anchored in integrity, agility, customer centricity, and teamwork, with the ability to foster collaboration, adapt to change, and deliver strong stakeholder and customer outcomes.