Why KPMG Forensic

KPMG offers two solutions related to Whistleblowing services:

  • KPMG Whistleblowing solution
  • KPMG Confide Whistleblowing solution

KPMG and Confide platform with Global credentials amongst 20+ nations Pacific, Europe, Asia, Australia and Canada offer One Platform with Total Compliance. Confide Platform is user-friendly software within a simple intuitive interface effortlessly handles investigations from basic to complex. Confide Platform brings risk & compliance together in 1 intuitive interface and simplifies workflow through 4 fundamental components: i) Receive ii) Manage iii) resolve iv) Comly.


Confide Platform

Confide platform offers:

  • Unified Compliance Management: Confide platform centralizes compliance data, cutting audit, licensing and due diligence prep time —lowering costs and driving growth.
  • Automated for Efficiency: Confide Platform automates manual tasks, reducing operational costs and staffing needs, while enabling faster, scalable responses.
  • Audit-Ready Transparency: Confide platform provides a clear audit trail, minimizing errors and non-compliance. One-click access for auditors, investors, or regulators builds trust and transparency
  • Encrypted messaging
  • On-platform interviews
  • Auto-translations in real time
  • Streamlined investigations report

Confide platform overview

01 - Evaluation and implementation

  • Evaluation of existing policies and procedures to identify potential weaknesses or areas for improvement
  • Design and selection of available channels for the reporting system: telephone, email, online platform, outsourcing Ensuring the availability of the reporting system and responsible persons
  • Harmonization and coordination
     

02 - Definition of responsibilities

  • Defining access rights for processing reports, as well as roles and responsibilities regarding:
    • Receipt of information
    • Processing information after receipt
    • Communicating and promptly informing the whistleblower
    • Monitoring report management actions


03 - Procedures and guidelines

  • Update and establish guidelines and controls for the implementation of regulatory requirements through a reporting system
  • Define procedures for:
    • Checks and processing of (anonymous) reports, including communication with the reporting parties
    • Timely handling
    • Effective follow-up measures
    • Ensure confidentiality, privacy and data protection
    • Involvement and coordination with HR departments
    • Reports and reporting of statistical data to the relevant committees


04 - Communication and training

  • Defining the responsible team
  • Creating channels for the provision of information, procedures and training
  • Organizing information events and seminars
  • Providing training for relevant personnel
  • Informing the Management


05 - Documentation

  • Organize case management and monitoring
  • Review language requirements and translations
  • Establish documentation systems that ensure control
  • Establish clear guidelines
  • Annual reports on the number of reports and outcomes
  • Place all incoming reports in a permanently retrievable manner, in accordance with confidentiality requirements
  • Obligation to delete data after the end of the procedure


06 - Final research

  • Definition of follow-up measures
  • Procedures design, standards and measures for possible subsequent investigation
  • Assignment of trained personnel to investigate the case

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