Compliance functions have gone through a major period of growth and investment. Despite this trend, firms have been put under significant strain driven by the external market conditions, increased adoption of digitalisation, developments in operational and financial resilience, increased focus on consumer outcomes and the implementation of ESG obligations.
As a result of these changes, firms realise that they need to improve both the effectiveness and efficiency of the Compliance function. This paper focuses on how Compliance can meet these twin objectives.