Organisational changes can be driven by many things – acquisitions, mergers, reductions or IT implementations – and as the pace of change quickens and market demands increase, organisations are under intense pressure to transform processes, systems and job functions quickly and smoothly. However, issues such as inconsistent approaches, conflicting projects, mixed messages, unwillingness to change and internal politics can impede the success of change initiatives. 

Whether it is the implementation of a new IT system, AI adoption, organisational redesign, acquisitions or processes, correct and effective implementation does not in itself lead to benefit realisation. Benefit realisation only happens when the right solution is implemented effectively and used as intended. This requires active management, appropriate organisational structures, stakeholder engagement and the necessary competencies and motivation.

Striking the right balance between optimising structure and processes while guiding employees through a period of uncertainty is a complex task. Active collaboration with management becomes integral, addressing organisational structure, procedures, processes and employee capabilities and motivation. 

Neglecting proper change management during a transformation can lead to increased resistance, decreased employee morale and hindered organisational adaptability, ultimately threatening the success and sustainability of the intended changes

We have a collaborative approach to change management

Our change management focuses on ensuring employees possess the necessary knowledge, capability and motivation for optimal solution utilisation.

We facilitate this through stakeholder management, employee involvement, communication and learning activities. Our collaborative approach with project and business leaders includes risk assessment, stakeholder analyses, readiness assessments and comprehensive change strategies. This ensures successful benefit realisation in every aspect of your organisation's transformation. In each phase, we conduct activities to gauge the situation and then adjust the plans accordingly.

We do not start a machinery of unnecessary activities. Instead, together with you, we choose only those activities which that are relevant and provide the highest effectiveness. All activities are conducted in close cooperation between the project leaders and the business leaders who are driving the change.

We can help you get through organiszational transformation seamlessly by advising on the following areas:

Change management

  • Change management strategy

  • Stakeholder analysis

  • Leadership and sponsor engagement

  • Impact assessment and risk evaluation.


  • Development of communication

  • Target group and communication channel analysis

  • Content creation.


  • Assessment of learning needs

  • Training approach and plan

  • Develop materials and quick guides

  • Super user community, support structure and hypercare definition.