As a public entity, you are subject to the public procurement law whenever you have to acquire new goods or services above a certain threshold. This means that your procurement department must be able to facilitate and document the entire tender process and everything related to and during such a process.
It is particularly IT contracts that make it very complex to be able to facilitate such a tender process, as it requires technical insight, knowledge and understanding of how IT projects are typically implemented. This generates high expectations and demands for the procurement department, in terms of being able to formulate functional and non-functional requirements that are market-standardised and balance these requirements against the rules and formalities determined by the public procurement law.
When many IT projects fail, it is often because the expectations of both parties have not been met. This not only creates bad collaboration between the parties, where it can be difficult to find the right exit option, but often also ends up being a very expensive process where the business value is not realised, the business case falls to the ground and time and resources must be spent on restarting the tender process, transition and knowledge transfer activities.
Often, a tender will result in a new supplier and new IT systems, which typically result in major changes to the daily workflows and processes of the many end users. It is essential for the business value and the hypotheses of increased business value that the end users receive the necessary training and upskilling in the new systems, so that the business value is also realised. This is sometimes a supplier task, or it can be an internal task, regardless, it is a task that generates high expectations and pressure on the internal organisation.
We have in-depth knowledge of tendering processes
At KPMG, we have many years of experience and expertise in helping public authorities and government-owned companies, both large and small, to get safe and sound through the tender processes and avoid all the common pitfalls and mistakes that are often made.
We not only have a single, but several strong teams with specific in-depth knowledge of public tendering procedures, including limited tenders, EU tenders, but also for state-owned companies subject to the utility directive. We have completed numerous tender processes and are able to uplift and support your organisation, based on our well-tested methodology and commercial insights.