Digital partnerships and ecosystems have long since evolved beyond traditional supplier relationships. They are increasingly shaping how companies drive innovation and organise value creation. At the same time, automation and software-defined architectures are transforming the economic foundations of these partnerships.
Our white paper, ‘Reinventing Digital Partnerships and Ecosystems’, analyses five market shifts that are fundamentally transforming the economics of IT services.
Many companies still manage central IT services using models that date back to a previous generation of technology: software development is procured on the basis of FTEs (Full-Time Equivalents), service desks are remunerated according to ticket volume, and cloud programmes are primarily measured against migration targets.
It is precisely these approaches that are now coming under pressure. The question is no longer how many resources are deployed, but rather what output partners deliver and what economic contribution operating models actually make. The new challenge therefore lies in redesigning contracts and commercial models.
The white paper analyses five trends that are currently reshaping the IT services landscape:
Partner, Consulting, Head of Technology Strategy & Operations
KPMG AG Wirtschaftsprüfungsgesellschaft
