At a time when the capital markets are volatile, costs are rising and there is a shortage of young talent, the insurance industry is facing significant changes. The finance function, in particular the CFO's department, should face up to these new realities. In our KPMG magazine "Insurance Bulletin", we regularly address these issues and challenges for you.
Our current issue: Focus on brokers and sales
The fourth edition of the Insurance Bulletin, focusing on "Customers, Channels, AI – How Broker Sales and Insurers Are Repositioning Themselves," addresses the importance of insurance brokers for the industry and their increasing consolidation, new forms of cooperation, and how artificial intelligence is changing the business models of brokers and insurers.
Our topics:
- Customer data platforms as the basis for data infrastructure in the insurance industry
- The development of the German brokerage market in comparison with other European countries
- The growth strategy of MRH Trowe AG Holding – Interview with CEO Ralph Rockel
- The future of sales in the insurance industry – Interview with Christian Pape, Chief Sales and Marketing Officer, ALH Group
Previous issues of the Insurance Bulletin
Issue 3: Focus on costs and profitability
This issue of the Insurance Bulletin focuses on the topic of "costs and profitability" and analyzes, among other things, the growing regulatory environment in the industry, for example with regard to Solvency II. Another topic: Many insurers are currently relying on M&A transactions to adapt to new customer needs, optimize sales activities, and gain access to forward-looking technologies.
Artificial intelligence is also opening up new opportunities for the insurance industry along the entire value chain. Robust AI governance is of great importance in this context.
Issue 2: Focus on ESG
The second Insurance Bulletin examines ESG in the insurance industry, focusing on sustainable financial products, the circular economy, and resource utilization. Interviews with experts from R+V Versicherung and die Bayerische provide insights into opportunities and risks.
It shows that insurers have some catching up to do when it comes to social sustainability. An analysis of sustainability reports from medium-sized insurers in Germany has revealed that social issues such as health management and employee satisfaction are mentioned less frequently than environmental issues. However, social sustainability is becoming an important competitive factor due to demographic change.
Issue 1: Focus on the future of the finance function
Our first edition of the Insurance Bulletin focuses on the transformation of the finance function in insurance companies. We show how companies can increase the value contribution of the finance function by using new technologies and what requirements the finance function should meet.
We also discuss with SAP experts how CFOs can support growth in the company.
Your contact
Stefan Heyers
Partner, Financial Services, Head of Insurance
KPMG AG Wirtschaftsprüfungsgesellschaft