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      Generative AI has sparked a comprehensive transformation thanks to its deep understanding of text and its ability to flexibly process a wide variety of content. With Agentic AI, this development is reaching the next level. For the first time, interconnected, specialised AI agents make it possible to actually realise the long-promised efficiency gains and leaps in innovation.

      More and more companies are exploring how they can put this technology to productive use. For Agentic AI is more than just the next evolutionary step in LLMs: it forms the foundation for automated process chains, adaptive workflows and intelligent decision support.

      The benefits of Agentic AI

      • Autonomous process offloading

        Agents carry out recurring tasks independently, analyse emails, documents and data sources, and execute steps automatically and seamlessly. This boosts efficiency, reduces manual effort and improves process quality.

      • Adding value through bespoke agents

        Copilot Studio enables the development of agents that accurately map business rules, data flows and approval logic. This results in stable, fault-tolerant workflows with shorter turnaround times and lower process costs.

      • Secure and controlled agent development

        By adopting decentralised development models and clear governance frameworks, companies ensure that all agents are auditable, compliant and operated transparently. Development is accelerated without incurring regulatory risks.

      • Developments in academic departments

        Agents empower business units to quickly translate business requirements into actionable solutions – with less reliance on IT and within clear governance and approval standards. Managed Environments combine clear IT guidelines with maximum freedom for innovation for the business units. Agents thus act as catalysts, translating business requirements into future-proof solutions quickly, securely and effectively. The result: reduced reliance on IT, effective governance control and a noticeable increase in speed to value creation.


      How KPMG supports businesses

      KPMG combines technological expertise, in-depth industry knowledge of the financial services sector and proven governance frameworks. We help organisations implement Agentic AI solutions securely, scalably and productively – and we stand out thanks to three key service components:

      • Envisioning: A solid foundation for low-code and AI

        As part of a structured envisioning process, we define the technical and organisational requirements for a scalable agentic AI landscape. These include:
         

        • the establishment of a secure landing zone,
        • clear governance and documentation standards,
        • integration into the existing application and data architecture.
           

        This enables use cases to be introduced in a controlled, compliant and traceable manner.

      • Enablement: embedding skills within the organisation

        We upskill staff through practical training and a well-established persona-based approach – from citizen developers to IT experts. This fosters sustainable low-code and AI skills within business units, reduces reliance on IT, and enables use cases to be implemented more quickly and independently.

      • Agentic Fabric: The scalable platform for AI agents

        With the Agentic Fabric, KPMG is establishing an enterprise-wide platform for the systematic development, orchestration and operation of AI agents.
         

        The Fabric combines:
         

        • reusable components,
        • standardised development and operational processes,
        • integrated security and approval mechanisms,
        • full auditability
           

        In parallel, we develop prioritised use cases – either collaboratively in Guided Development mode or autonomously via the Fabric. The platform integrates data sources, business logic, approvals and Power Platform functions, enabling agents to reliably execute end-to-end processes.


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