Lukas Wolf advises financial institutions as an expert in digitalisation, user experience and customer centricity to develop innovative strategies with them. At the intersection of business model, user and brand experience, and technology, he strengthens customer centricity as a real competitive advantage in the transformation towards the financial institution of the future.
"I am happy to work with you to shape your long-term success: The critical moments in customer interaction"
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Master of Science in Information Technology, Management and Organisational Change
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Master of Arts in International Management
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Bachelor of Science in Business Administration and Management
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Certified Professional for User Experience (CPUX-F)
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Professional Scrum Master (PSM I)
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Professional Scrum Product Owner (PSPO I)
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Prosci Certified Change Practitioner
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Lectures and consulting case studies at universities (including Johannes Gutenberg University Mainz, Lancaster University Management School (UK))