Philipp Jebens

Manager, Financial Services

KPMG AG Wirtschaftsprüfungsgesellschaft

Philipp Jebens is a manager at KPMG, Financial Services and advises financial institutions as an expert for strategic realignment in the context of customer centricity.  This includes the introduction of portal solutions and AI assistants at the customer interface. In his view, the use of the latest technologies is essential for the success of a project in order for an institution to be not only efficient but also sustainable.

  • Channel optimization
  • Customer relationship management
  • Digital-driven transformation
  • International Markets
  • KPMG Venture Services
  • National Markets

  • Master of Science International Management

  • Bachelor of Science in Business Administration and Business Psychology

  • IHK Apprenticeship in Banking

  • Parloa Conversational AI Certified Sales Professional

  • Scrum Master Certified (SMC)

  • Certified Scrum Product Owner (CSPO)

  • OKR Coach

  • Tosca Automation Specialist 2

Publications

blue ghost
Customer relationship management category
Prioritizing on Customer Needs

From insights to opportunities for financial services