For most organisations, integrity issues such as fraud and corruption are an ongoing risk. However, the full impact of integrity breaches go beyond financial loss – brand and reputational damage can alienate valued customers and suppliers as well as diminish market confidence and trust in your business.
To help prevent, detect and mitigate the consequences of misconduct within business practices, organisations need to adopt a proactive approach to fraud risk.
With experienced forensic investigators and integrity specialists available to conduct in-depth fraud, corruption and misconduct investigations, KPMG can help you protect your business.
Protect your business from misconduct
Learn how to identify, investigate and protect your business from misconduct.
How KPMG’s forensic investigators and integrity specialists can help
With in-depth experience across a wide range of jurisdictions to support compliance with client requirements, including reporting to oversight agencies or other legislative and governance obligations. If an international response is required, we can work with KPMG firms in more than 140 countries and territories as well as deploying our Australian personnel overseas.
Forensic investigation and integrity
KPMG’s forensic investigators and integrity specialists have extensive skills and experience across a wide variety of sectors, including:
- policing
- regulatory enforcement
- intelligence
- public administration
- criminology
- forensic accounting
- law.
Subject matter experts
Our forensic subject matter experts are experienced in the prevention, detection, triage and investigation of:
- fraud
- bribery
- corruption
- accounting misstatements
- conflicts of interest
- misconduct
- employment/engagement contract breaches
- non-compliance issues.
For related forensic services see our respective pages for Forensic Technology and Dispute Advisory.
How forensic investigations & integrity services benefit your business services
Anti-Bribery & Corruption
KPMG’s forensic subject matter experts are experienced with global anti-bribery and corruption legislation as well as the Australian Failure to Prevent Bribery and Corruption Offence. They can help you uplift your anti-bribery and corruption governance and frameworks, and manage anti-bribery and corruption risk connected to staff conduct, suppliers, investments, introducers, and other third parties.
We provide support to:
Predict & plan
Undertake an independent assessment of anti-bribery and corruption frameworks in relation to guidance on adequate procedures, including your:
- service delivery models
- people & capability
- processes
- performance and insights
- technology and data.
Prevent
Engage forensic specialists to:
- review and develop anti-bribery and corruption policies,
- provide an assessment of inherent anti-bribery and corruption risks and controls in place to mitigate risks
- deliver tailored anti-bribery and corruption awareness training for high-risk and senior employees.
Respond
Receive support for anti-bribery and corruption incident investigations using:
- experienced investigators
- forensic technology
- electronic discovery.
Detect:
Learn how to detect your exposure to fraud through:
- Pre- and post-acquisition anti-bribery and corruption due diligence
- third party risk assessments to identify and risk-rank third parties
- design of risk based due diligence programs.
Corporate intelligence
A critical component of effective integrity management is to know who you are engaging with. Engaging suppliers and contractors as well as the hiring and retention process of employees can put you at risk. When entering new and particularly higher-risk markets, gathering intelligence on new hires, customers, and suppliers becomes increasingly important.
Backed by KPMG’s global forensic network, our corporate intelligence specialists can leverage a wide range of sources to support you in exercising due diligence. We can help you to fast-track:
- document retrieval
- conduct in-person inquiries
- attend or conduct surveillance of sites or person, globally.
Forensic integrity services
Understanding how to anticipate integrity threats and instigate controls to protect your business are critical components of effective integrity management. With extensive experience in forensic investigations, KPMG’s specialist team can help you to implement robust integrity risk management frameworks that foster leadership commitment and proactive monitoring for emerging threats.
Our investigative experience equips us with practical insights on how organisations can protect themselves before an issue occurs including through robust integrity risk management frameworks, fostering leadership commitment and proactive monitoring for emerging threats.
Our forensic integrity services include:
- Development and assessment of existing policies and procedures for:
- codes of conduct
- whistleblowing
- anti-bribery and corruption
- fraud, gifts, entertainment and benefits
- conflicts of interest
- integrity-related training.
- Integrity cultural reviews including:
- employee performance management
- speak-up campaigns
- resource management
- risk management frameworks.
- Integrity transformation
- establish and uplift integrity functions in line with better practice standards using KPMG’s investigations, intelligence gathering and forensic data analytics capabilities to partner with organisations.
- Risk assessment of potential exposure to integrity-related matters to design controls to mitigate the highest risk areas.
Forensic investigations & response
KPMG’s forensic investigations specialists are experienced in obtaining evidence from people of diverse backgrounds, triangulating evidence across various data sets, and conducting complex financial reviews. Using KPMG’s adaptable global investigations methodology, based on leading international investigation practices, and supplemented by industry and geographic requirements.
Based on leading international investigation practices supplemented by industry and geographic requirements, KPMG’s global investigations methodology can be used to:
- establish the facts to support businesses in making sound decisions.
- collect evidence for lawyers, regulators and law enforcement agencies as well as through the use of forensic technology and analytic tools
- preserve evidential integrity and chain of custody in a forensically sound manner
- support and advice regarding employment action or termination of contracts
- prepare notifications and advice to oversight agencies, lawyers, police and regulators
- develop post-incident recommendations and reviews, including policies, procedures, controls and incident response frameworks.
Fraud and scam risk management
With significant experience in fraud and scam risk management, KPMG can assist to uplift your scam governance, framework and operations. We can support you to:
- predict and plan through fraud and scam strategy, governance and operating model uplift, incident response playbooks. We can design in-depth policies, processes, and procedures for fraud scam response and conducting process end-to-end reviews.
- implement preventative measures using:
- scam threat intelligence
- fraud and scam risk assessments
- awareness, training, communications/warnings and advertising, cyber security posture assessments
- draft responses through:
- incident investigation
- customer case reviews
- employee training
- proceeds of crime recovery
- forensic technology and electronic discovery
- mitigation of threats to prevent/detect reoccurrence.
- enhance detection through:
- assistance with the choice, design and implementation of fraud and scam detection transaction monitoring and screening systems
- technology rules and performance enhancement for scam and money mule detection
- considerations for monitoring both inbound and outbound transactions.
Consumer remediation
Remediation is the process of applying remedial action to correct, mitigate or eliminate issues in a system or process to reverse or stop financial harm to customers. The process for consumer remediation has evolved from consumer redress to opportunities for financial institutions to build customer trust, repair processes and controls, and simplify products.
Experienced in working with local and global financial institutions, KPMG can provide your organisation with the subject matter experts, tools, technology and operational understanding required to execute efficient remediations that maintain quality and auditability.
With extensive experience across the various stages of the remediation lifecycle, KPMG can help you with:
- misalignment between customer promise and experience, including:
- incorrect fees and charges
- failure to provide customers with the benefits of marketing campaigns and product packages
- review of existing systems for compliance to regulatory and industry body requirements
- system issues/failures, including the use of legacy systems, lack of updates or incorrect system configuration.
