Operational Excellence applies a variety of principles, systems, and tools that help toward the sustainable improvement of key performance metrics.
Operational Excellence is based on continuous improvement methodologies, such as Lean Thinking, Six Sigma and Scientific Management.
Its approach goes beyond the traditional event-based model of improvement, towards a long-term change in organisational culture.
KPMG's Operational Excellence approach
Our Operational Excellence approach is comprised of:
Operational Design
The design of detailed processes to increase efficiency, quality and control standards that meet performance requirements.
Operational Management
Defining the management structure, routines and behaviours that drive performance and continuous improvement.
Operational Improvement
Eliminating waste from processes and embedding the capability to drive continuous improvement post-transformation.
Procurement Advisory
KPMG’s Procurement Advisory services work with businesses to drive bottom-line savings.
With cost efficiency vital in today’s competitive business environment, focusing on procurement procedures is essential.
We combine our deep insights and global perspectives to help transform how they source and manage their supply base.
Strategic sourcing and procurement helps to deliver enhanced supplier relationships, savings, improved compliance to contracts, and efficient and effective source-to-pay processes.
Our approach supports both full-scale procurement transformations and targeted improvements.
- Limited visibility of enterprise spend and maverick buying
- Lack of a formal supplier management program
- Manual sourcing and purchasing processes
- Controls not consistently applied and un-rationalised supply base
- Ineffective use of technology tools
- Re-skilling for strategic procurement challenges
- Low quartile SG&A cost performance.
Supply Chain Advisory
KPMG’s Supply Chain Advisory can help organisations achieve growth by balancing multiple objectives.
Supply chain improvements are a key focus for companies looking to improve financial results through cost reductions, gross margin enhancement and working capital velocity. Companies must do this in an ever-changing technological, economic and regulatory landscape.
- enhancing the customer experience
- minimising operating expenses
- promoting sustainability and reducing working capital
- leveraging fixed capital investments
- driving product and service innovation
- protecting the brand.
We can assist with the processes, technology and skillsets essential to building a competitive advantage through:
- manufacturing operations
- integrated business planning
- supply chain and operations strategy
- logistics management and network optimisation
- product costing, tax efficient supply chain management and transfer pricing
- change management, supply chain technology enablement and transformation.
KPMG Operations Advisory services and insights
KPMG provides a range of services and thought leadership related to operations advisory.
- Solving investment governance challenges in asset and wealth management
- Operational optimisation: decision-making beyond human capability
- Cut costs, not performance
- Future of supply chain
- Retail's delicate balance
- Frontline Operations Advisory
- Transforming supply chains for agility, sustainability and customer-centricity
- Customer & Operations
- Future-ready supply chain: Life sciences
- Supply Chain Predictor
Meet the team
Get in touch with the Operations Advisory team below.
