Enhancing cyber resilience for a global retailer

Client
A global retailer headquartered in Canada

Industry
Retail

Primary goal
Improve cybersecurity, risk and resilience

Technologies
MDR and cyber threat intelligence platforms

MAKE cyber resilient

Rapid global growth brings opportunity but increases cyber exposure. For a global retailer headquartered in Canada, international expansion and IT complexity challenged traditional security models, limiting threat detection, response speed, and leadership confidence.

Here’s how KPMG helped the organization MAKE the difference by strengthening cyber resilience through real‑world testing, incident readiness and 24/7 managed detection to protect critical assets and support secure global growth.

24/7 cyber
threat monitoring

Across the retailer’s global operations

Rapid incident
response

Helping reduce operational disruption risk

Secure global
expansion

Through a scalable cyber resilience model

Client transformation journey

Before
During
After

Managing cyber risk amid rapid global growth

A leading global retailer headquartered in Canada faced mounting cybersecurity challenges. Rapid international expansion and an increasingly complex IT environment widened the organization’s attack surface and increased exposure to evolving cyber threats.

Traditional security providers were no longer sufficient to support the organization’s growth ambitions. Existing approaches lacked the depth, scale, and real‑world testing needed to keep pace with a global footprint and an increasingly sophisticated threat landscape. Cybersecurity became a strategic priority, extending beyond IT to directly influence brand reputation, regulatory compliance, and operational continuity.

Senior executives, technology leaders, and board members needed an advisor with proven technical depth, global delivery capabilities, and experience supporting board‑level decision‑making. They sought a partner that could move beyond point solutions to provide practical insight, incident readiness, and a scalable approach aligned to the organization’s long‑term business objectives.

A phased, integrated approach to cyber resilience

The retailer engaged KPMG Canada to support a multi‑year cybersecurity journey. The work began with a Cybersecurity Maturity Assessment and Red Team exercise designed as a real‑world fire drill. These simulations tested detection capabilities, exposed vulnerabilities and delivered clear, actionable insights to strengthen their cyber posture.

The results from this work informed leadership and board‑level discussions, enabling more confident decisions around cyber risk, resilience, and investment priorities. As needs evolved, the organization expanded its capabilities to include incident readiness, threat intelligence, executive simulations, and services focused on protecting critical assets.

Continuity was maintained during leadership transitions, and 24/7 managed detection was introduced to support consistent, global coverage across the retailer’s international operations.

Sustaining resilience and enabling secure growth

The retailer now operates with stronger visibility across its global environment, faster threat detection, and improved readiness to respond to cyber incidents. With enhanced intelligence and always‑on monitoring in place, leaders are better equipped to make informed, risk‑based decisions that protect operations and support continued growth.

Clear insights from strategic assessments helped the organization prioritize investments that delivered meaningful risk reduction and business value. This approach enabled the retailer to focus resources on the areas with the greatest impact, strengthening resilience across geographies.

Beyond measurable results, the work helped embed a culture of security across the organization. From executive leadership to front‑line teams, cybersecurity is now more integrated into day‑to‑day operations, providing a scalable foundation to support secure growth in an increasingly complex threat landscape.

How we make the difference

By combining deep technical expertise, integrated services, and a collaborative approach, KPMG helped the retailer move beyond reactive cybersecurity toward lasting cyber resilience. Together, we made the difference by protecting what matters most and enabling confident, secure growth.

KPMG. Make the Difference.