Firms plan greater use of managed services—and greater rewards

Managed services providers aren’t just for the back office anymore. See how they’re becoming strategic transformation partners, using new tech and deep expertise for mission-critical work across the enterprise.

Discover findings such as:

  • The highest-value services—for today and tomorrow
  • Uptake on services for the middle-office and beyond
  • Provider selection criteria for knowledge-intensive work
  • The need for both run and build capability

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